Business Details
32 Years
experience
Emergency
services
Your Trusted Customs Brokerage Partner in Hapeville, GA
Founded in 1994 as a service-oriented, mom-and-pop Customs Broker serving the Atlanta area, Lisa Ragan Customs Brokerage has evolved into a southeastern US powerhouse for imports and exports. Our team of five licensed Customs brokers and over twenty dedicated professionals specializes in real-world solutions for complex cargo, including vehicles, military equipment, letters of credit, and hazmat. We offer 24/7 emergency operational support and act as air or sea freight forwarders in urgent situations. With expertise in compliance and classification, we handle Customs entries across all US ports and Canadian commercial ports, working closely with Participating Government Agencies like FDA, Fish & Wildlife, and EPA.Our global reach spans the Middle East, Europe, Indian Subcontinent, Africa, Central and South America, Asia, and Australia. We pride ourselves on multilingual capabilities in Mandarin, Cantonese, Dutch, and English, ensuring effective communication and compliance with international laws. Our CTPAT membership underscores our commitment to supply chain security and trusted trade partnerships.
Services
Customs Brokerage
Compliance Consulting
CTPAT Services
Language Support
Freight Forwarding
Details
- Year established: 1994
Highlights and features
- We provide 24/7 emergency operational support for urgent shipments.
- Our team handles diverse commodities including hazmat, vehicles, and military equipment.
- CTPAT membership ensures secure, trusted supply chain partnerships.
- Multilingual staff fluent in Mandarin, Cantonese, Dutch, and English.
- Licensed brokers with expertise in compliance and government agency coordination.
Associations and certifications
- Customs Trade Partnership Against Terrorism (CTPAT)
What people say
Utmost service and expertise
Efficient and effective
Willingness to go above and beyond
Emergency assistance
Diverse specialization
Services
Customs Brokerage
We specialize in customs clearance for complex cargo, including vehicles, hazmat, and military equipment. Our licensed brokers ensure compliance with US and international regulations while expediting shipments through all major ports. Clients benefit from 24/7 emergency support and seamless coordination with government agencies like FDA and EPA.
Compliance Consulting
Our compliance consulting covers pre- and post-entry strategies, binding rulings, and audit preparation. We help clients navigate customs regulations, reduce examination risks, and maintain supply chain security. Services include CTPAT certification support and tailored solutions for importers' specific needs.
CTPAT Services
As CTPAT-certified partners, we enhance supply chain security through CBP collaboration. We assist clients in meeting program requirements, reducing border delays, and accessing benefits like expedited inspections. Our expertise ensures compliance with the Security and Accountability for Every Port Act.
Language Support
We offer in-house language services in Mandarin, Cantonese, Dutch, and English. This enables clear communication with international partners and ensures accurate interpretation of foreign regulations. Clients gain confidence in navigating cross-border trade complexities.
Freight Forwarding
We act as air or sea freight forwarders during emergencies, ensuring timely cargo delivery. Our team coordinates with global partners to resolve detention issues and streamline customs examinations. Clients receive real-time updates and proactive problem-solving for critical shipments.
People
Lisa Ragan
President
Founder and President of Lisa Ragan Customs Brokerage, Lisa Ragan established the company in 1994 as a service-oriented customs brokerage. Under her leadership, the firm grew into a regional powerhouse with global reach, specializing in complex cargo solutions.
Justin Byczek
Vice President
Justin Byczek serves as Vice President, overseeing strategic operations and client relations. With extensive experience in customs compliance, he ensures the company maintains its reputation for excellence in global trade solutions.
Amanda Whitfield
General Manager
Amanda Whitfield manages accounting and compliance operations. Her expertise in financial processes and regulatory requirements ensures the company's adherence to industry standards while supporting clients' import/export needs.
Jimmy Hollowed
Sales Manager
Jimmy Hollowed leads sales initiatives, building partnerships with importers and exporters worldwide. His focus on client-centric solutions has expanded the company's service footprint across all major US and Canadian ports.
Questions
What services does Lisa Ragan Customs Brokerage offer?
We provide customs brokerage, compliance consulting, CTPAT certification support, multilingual assistance, and emergency freight forwarding for global imports and exports.
Do you handle hazardous materials?
Yes, we specialize in hazmat clearance with experienced brokers ensuring safe, compliant transport through all US and Canadian ports.
Is 24/7 support available?
Yes, our team offers round-the-clock emergency services for urgent shipments and customs clearance needs.
What languages are supported?
We provide in-house language services in Mandarin, Cantonese, Dutch, and English for international trade communication.
How does CTPAT membership benefit clients?
CTPAT membership reduces CBP examinations, expedites border inspections, and enhances supply chain security through CBP partnerships.
Which regions do you serve?
We operate globally, handling cargo at all US ports, Canadian commercial ports, and major markets worldwide.
