Upgrade your image and increase your sales without breaking the bank!
At Icon Signs, we're a sign and graphics company dedicated to providing high-quality customer service and cost-effective sign solutions to businesses in Orange County, Riverside County, San Bernardino County, and Los Angeles County. Our team of experts is passionate about designing, fabricating, and installing custom signs and decals that help businesses upgrade their image and increase sales without breaking the bank.
Our Services
We offer a wide range of services, including exterior signage, interior signage, vehicle wraps, and custom signage solutions. Our exterior signage services include building signage, channel letters, dimensional signs, illuminated signs, neon signs, and lightbox signs. Our interior signage services include lobby signs, dimensional signs, acrylic laminate signs, and illuminated signs. We also provide vehicle wraps and custom signage solutions, including vinyl graphics, window graphics, trade show displays, banners, and more.
Our Process
Our process is simple and efficient. We start by working with our clients to design and fabricate their signs and decals. Our team of experts uses quality materials and state-of-the-art equipment to ensure that every sign meets our high standards. Once the sign is fabricated, our licensed contractors install it, ensuring that it's secure and level. We also provide complete project management, including obtaining city permits and following through with completed inspections.
What Sets Us Apart
At Icon Signs, we pride ourselves on our commitment to quality, customer service, and cost-effectiveness. We use only the finest materials and the latest technology to ensure that every sign and decal meets our high standards. Our team of experts is dedicated to providing exceptional customer service, from the initial design consultation to the final installation. We understand that every business is unique, and we work closely with our clients to understand their needs and goals.
Our Mission
Our mission is to provide high-quality sign and graphics solutions that help businesses upgrade their image and increase sales. We're committed to delivering exceptional customer service, using only the finest materials, and providing cost-effective solutions that meet our clients' needs and goals. Whether you need exterior signage, interior signage, vehicle wraps, or custom signage solutions, we're here to help.
Company Performance
The company received a mix of positive and negative reviews, with some customers expressing satisfaction with their services and others expressing dissatisfaction.
Positive Experiences
Several customers praised the company's excellent customer service, quality work, and timely completion of projects. They commended the staff, including Ram, Brent, and Mitch, for their helpfulness and professionalism.
Negative Experiences
On the other hand, some customers had negative experiences, citing issues with quote prices, poor customer service, and unmet expectations. Some customers were unhappy with the cost of quotes, the quality of work, and the company's inability to meet deadlines.
Specific Issues
Some specific issues mentioned by customers include:
- High quote prices, with one customer feeling ripped off by a $100 quote fee
- Poor communication and unhelpful customer service
- Failure to meet deadlines and unfulfilled promises
- Overpricing, with one customer being quoted an unusually high price for a vehicle wrap
- Difficulty with installations, with one customer experiencing a lengthy delay and then being told the job was complete when it wasn't
- Inconsiderate and unprofessional behavior from some staff members
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