Empowering Individuals and Families, One Step at a Time
At Jenkins Counseling Services, our mission is to empower individuals and families by identifying issues, setting goals, identifying strengths, and collaboratively developing treatment plans to address challenging issues. We are committed to helping you find the right intervention at an affordable rate. Our Mental Health Professionals provide a highly personalized approach tailored to your individual needs in a comfortable and serene atmosphere.
Our Services
Our comprehensive services include individual counseling, group counseling, child-parent therapy, anger management, medication management, crisis intervention, PASRR II evaluations, marriage and family counseling, community psychiatric support and treatment (CPST), and psychosocial rehabilitation individual/group (PSR). Our services are designed to help individuals develop insight and acquire tools that will enable them to lead more fulfilled and balanced lives.
Our Approach
We believe that every individual has the potential to overcome old, unhealthy patterns or feelings of being stuck, build meaningful relationships, regain faith in themselves, and find peace by confronting negative feelings and experiencing greater happiness. Our Mental Health Professionals work with adults, adolescents, and families to help them develop strategies to utilize their strengths to work towards reaching positive outcomes and recovery.
Our Goal
Our goal is to assist individuals and families in developing strategies to utilize their strengths to work towards reaching positive outcomes and recovery. We strive to enhance the client's understanding of their mental health diagnosis and their ability to manage and cope with symptoms. We encourage our clients to hold themselves accountable for their own behaviors and to see the effects that their behaviors can have on others as well as their current circumstances and future endeavors.
Overview of Reviews
The reviews are generally negative, with most customers expressing dissatisfaction with the service and professionalism of the company.
Issues with Customer Service
Many customers have reported poor customer service, including long wait times and unreturned calls. Adrian Navarro waited three weeks for an initial call back, only to be told they would call back but never received a call. Rayna Gentry-Cook was stood up by a counselor who was supposed to visit her home twice.
Unprofessionalism and Atmosphere
Some customers have reported unprofessional behavior from staff, including Christopher M. George Castle, who witnessed staff making fun of patients. This has created a negative atmosphere that customers do not want to be a part of.
Positive Experiences
On the other hand, Ruth Jones has had a positive experience with the company, praising the employees and doctors who have helped her since her car wreck.
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