Transforming Homes, One Window at a Time.
A Legacy of Excellence in Windows & Showers for Florida Homes
Miracle Windows & Showers has been proudly serving Jacksonville and the surrounding areas since 2006. Founded on the principle of providing exceptional value and unparalleled customer service, we've helped countless homeowners enhance their homes through innovative window and shower solutions. With over 100 years of combined industry experience among our founding members, we understand the unique challenges of living in the Sunshine State and are dedicated to offering solutions that protect and beautify your home.
Expert Services for Every Project
Our comprehensive services cover all your window and shower needs, including:
- Window Installation & Repair: Upgrade your home with high-quality windows that enhance energy efficiency, impact resistance, and aesthetics.
- Hurricane Windows: Invest in robust hurricane windows that safeguard your home from the wrath of nature's most powerful storms.
- Luxury Showers: Design your dream bathroom with our wide array of elegant and functional shower options.
- Shower Installations & Renovations: Get a complete makeover with expert installation and seamless renovations.
Quality Products & Unparalleled Customer Care
We believe in delivering the highest possible value and have eliminated the middleman to ensure competitive pricing on all our products and services. Our unwavering commitment to quality is reflected in:
- Top-of-the-line materials and craftsmanship
- Transferrable, non-prorated lifetime warranties
- Personalized customer service and attention to detail
More Than Just Numbers
At Miracle Windows & Showers, we strive to make a positive impact on the lives of our customers. We are proud to be a local business that invests in the community and offers:
- Financing options to fit your budget
- Free consultations and estimates
- Responsive customer service and prompt communication
Experience the Miracle Difference Today
Don't settle for ordinary windows and showers when you can have the extraordinary. Contact Miracle Windows & Showers today and discover the difference exceptional quality, personalized service, and competitive pricing can make.
Poor Customer Service and Installation Issues
Multiple reviewers expressed frustration with Miracle Windows' customer service, citing unreturned calls and emails, ignored promises, and unfulfilled responsibilities. Some reviewers reported being passed around to different representatives, only to have their issues remain unresolved. Others experienced poor communication, misaligned expectations, and unprofessional behavior from sales representatives and installers.
Quality Control and Inspection Issues
Several reviewers mentioned concerns with the installation process, including misaligned doors, warped doors, and inadequate shimming. Some reported issues with the quality of materials used, such as caulk and window frames. Inspectors failed to catch these issues, leading to further delays and frustration.
Warranty and Service Department Issues
Reviewers reported difficulties in getting help from the service department, with some experiencing unreturned calls and ignored requests for assistance. Warranty claims were often met with resistance or ignored, leaving customers feeling neglected and frustrated.
Positive Experiences
A few reviewers reported positive experiences with Miracle Windows, praising the quality of their windows, the professionalism of installers, and the prompt completion of work. Some expressed satisfaction with the sales process and the overall value of their purchases.
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