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At Hammond Vision Center, we prioritize comprehensive eye care for the entire family. With over forty years of experience serving the Rio Grande Valley, we are dedicated to providing personalized and advanced eye care services in a welcoming and comfortable environment.
Our Vision and Expertise
Our team of experienced optometrists are Therapeutic Optometrists and Optometric Glaucoma Specialists. We conduct comprehensive eye health examinations using state-of-the-art technology to accurately diagnose and manage various eye conditions. We diagnose and manage various eye diseases, including:
- Glaucoma: Early detection and appropriate management are crucial to preventing vision loss.
- Diabetic eye diseases: Comprehensive management to prevent damage to the eyes caused by diabetes.
- High blood pressure: We assess and manage the impact of high blood pressure on eye health.
- Dry eye: We provide tailored treatment options to alleviate symptoms and restore comfort.
- Cataracts: We offer advanced surgical and non-surgical options to restore clear vision.
Beyond just eye care, we also offer
- Advanced contact lens exams and fittings: We have one of the largest frame selections in the Rio Grande Valley, featuring stylish and functional options from renowned brands.
- Custom-made bifocal lenses: These lenses correct both distance and near vision perfectly.
- Computer vision consultations: We help address eye strain and discomfort caused by excessive screen time.
- Specialized low-vision rehabilitation: We provide tailored programs to improve low vision and visual abilities.
Our Commitment to Quality and Care
We are dedicated to providing exceptional customer service and ensuring a comfortable and personalized experience for every patient. From convenient online forms to comprehensive explanations of your eye health and treatment options, we prioritize clear communication and patient education. We are committed to:
- Providing personalized attention and answering your questions thoroughly.
- Explaining diagnoses and treatment options clearly and concisely.
- Offering flexible scheduling options to accommodate your busy life.
- Delivering prompt and efficient service without compromising quality care.
Mixed Reviews
The reviews for Hammond Vision Center in Edinburg, Texas range from extremely positive to extremely negative. Some customers have praised the professional staff and excellent service, while others have complained about rude and unhelpful front desk staff.
Positive Experiences
Several reviewers have highlighted the excellent care provided by Dr. Garza, who is described as humble, thorough, and amazing. Many have praised the staff for being friendly, professional, and considerate. Some customers have even reported quick turnaround times for glasses and contact lens appointments.
Negative Experiences
However, several reviewers have had poor experiences with the front desk staff, who are described as rude, unhelpful, and dismissive. One reviewer even reported being told to leave the office by the staff. Others have complained about long wait times for glasses and poor customer service.
Issues with Staff
Some reviewers have criticized the front desk staff for being unhelpful and uncaring, with one reviewer reporting being treated like a bother when trying to ask a question. Others have described the staff as ineffective and unwilling to assist with frame and contact lens selection.
Surprise and Disappointment
A few reviewers have expressed surprise and disappointment at the quality of service at Hammond Vision Center. One reviewer reported being turned away by the staff, while another expressed frustration with the long wait times for glasses.
Overall
Overall, the reviews for Hammond Vision Center are mixed, with some customers having excellent experiences and others having poor experiences. While some reviewers have praised the staff and doctor, others have criticized the front desk staff and the lack of customer service.
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