Celebrate Life's Special Moments with Us!
At Willowbrook Florist, we are a local florist dedicated to providing exceptional floral arrangements and outstanding customer satisfaction to the Willowbrook, Houston, TX community. As a real local florist, we take pride in our work, and stand behind every arrangement we deliver with a 100% satisfaction guarantee.
Our Story
We have been proudly serving the Willowbrook, Houston, TX area since 2016, offering a wide range of floral designs, bountiful bouquets, and other creative floral arrangements to help our customers celebrate life's special moments. Whether it's a birthday, anniversary, sympathy, or just because, we have a beautiful selection of flowers to choose from.
Our Services
Our talented team of florists works hard to craft outstanding floral arrangements that are designed to exceed our customers' expectations. We offer same-day design and hand-delivery, ensuring that our customers receive their beautiful arrangements promptly and in perfect condition. In addition to our stunning floral arrangements, we also offer a variety of premium wines to perfectly pair with your floral gift.
Our Commitment
At Willowbrook Florist, we are committed to providing exceptional customer service and ensuring that every customer is completely satisfied with their purchase. We strive to build long-term relationships with our customers, and we welcome feedback and suggestions on how we can improve our services.
Our Promise
We promise to always deliver a fresh, beautiful, and completely one-of-a-kind gift of the same or greater value as what you selected. We understand that our customers have high expectations, and we work hard to meet and exceed those expectations with every arrangement we deliver.
Poor Customer Experience and Delivery Issues
Many customers have reported poor experiences with this florist, citing issues with delivery, damaged flowers, and unhelpful customer service. Several reviewers have reported that their flowers were not delivered on time, or at all, despite being told that they would be. Some have even reported that the flowers were left at the front desk or reception area without being delivered to the intended recipient.
Broken and Dead Flowers
Some customers have reported receiving broken and dead flowers, which is unacceptable for a florist. This lack of care and attention to detail has led to many customers expressing their disappointment and frustration.
Lack of Empathy and Responsibility
Several reviewers have mentioned that the florist's responses to their concerns were unsympathetic and unhelpful. The florist has been accused of being unresponsive to customer complaints and not taking responsibility for their mistakes.
Positive Experiences
However, a few reviewers have reported positive experiences with the florist, citing beautiful arrangements and good prices.
Be the first to review Willowbrook Florist.
Write a Review
