Healing. Empowering. Connecting. Training.
At the Center for Counseling and Family Relationships (CCFAM), we are a large group private practice offering counseling services on the north side of Fort Worth, Texas. We provide a variety of therapies to children, adolescents, adults, couples, and families. At the heart of our practice is the desire to bring Healing, Empowerment, and Connection to each of our clients through our counseling services.
Our Mission
Our mission is to provide our community with Support on life's journey, Opportunity to heal, and Sifting of values Leading You to Deeper Connections with Family, Friends, and Faith. In our continuing education businesses, CCFAM Training and Play Therapy Training Resources, our mission is to make a Lasting impact, Equipping Professionals, and Diverse resources through Training, Supervision, Coaching, and Consultation Lighting the way for a lasting impact on the next generation of mental health professionals.
Our Services
We offer a wide range of counseling services, including play therapy, individual counseling, couples counseling, family counseling, and premarital counseling. Our staff of fully licensed counselors and provisional counselors are trained in various specialties, including EMDR, Christian counseling, and Enneagram informed counseling. We also offer virtual appointments and in-person sessions, making it convenient for our clients to receive the help they need.
What Makes Us Different
What sets us apart from other counseling services is our commitment to providing a family systems-focused approach, partnering with parents, and being available to our clients. We have a team of counselors with a variety of specialties, ensuring that each client receives the support they need. We also prioritize affordability, making counseling services accessible to everyone.
Our Staff
Our team of counselors is dedicated to providing exceptional counseling services. We have a rigorous hiring process, ensuring that only the most qualified and experienced counselors join our team. Our counselors have obtained degrees and certifications in areas such as play therapy, trauma, couples counseling, and biblical counseling.
Training and Resources
In addition to our counseling services, we also offer training and resources for mental health professionals. Our mission is to equip the next generation of mental health professionals with the skills and knowledge they need to provide effective counseling services.
Unprofessional Behavior and Poor Communication
Several reviewers experienced unprofessional behavior and poor communication from the staff. Some were turned away from appointments, only to be billed for no-show fees. Others were laughed at when expressing concerns about cancellations or billing issues. The lack of empathy and understanding from the staff led to a negative experience for these clients.
Rigid Policies and Billing Issues
The office policies and billing practices were a common complaint among reviewers. Many felt that the policies were too strict, and the billing practices were unfair. Some reviewers were charged for no-show fees even when they had arrived for their appointments on time. Others were disappointed with the lack of flexibility in scheduling and billing.
Positive Experiences with Therapists
On the other hand, many reviewers praised their therapists, citing positive experiences and helpful sessions. Some therapists were described as kind, caring, and knowledgeable. Clients appreciated the tools and resources provided by their therapists, which helped them deal with life's challenges.
Organization and Communication
Some reviewers were disappointed with the organization and communication at the office. Appointments were cancelled or rescheduled without notice, leading to frustration and inconvenience. Clients expected better communication and coordination from the office staff.
