Empowering individuals to reach their full potential
At Preferred Care Counseling, we understand that every individual is unique, and every story is different. Our licensed counselors are dedicated to providing a safe, caring, and confidential environment for individuals of all ages. Our mission is to inspire people to live their best life by helping them understand the meaning of challenging events and providing personalized solutions to make important choices that will have a positive impact on their future.
Our Story
Preferred Care Counseling started with a vision to offer a safe, caring, and therapeutic counseling environment for individuals experiencing mental health problems. This idea soon became a reality, and in 2010, Preferred Care Counseling was founded. Over the years, we have expanded our services and facilities to provide the best treatment for those seeking help across the Mahoning Valley. Today, we have three locations in Poland, Warren, and Canfield, Ohio, and a team of over 30 clinicians who are committed to serving our clients with professionalism, support, and non-judgment.
Our Services
We provide a variety of services to cater to the unique needs of our clients. Our services include individual therapy, couples and family therapy, and play therapy. Our licensed counselors are trained to help individuals overcome obstacles, increase positive feelings, and work through relationships. We also offer tele-therapy services for those who prefer the convenience of online therapy.
Meet the Team
Our team of licensed counselors, social workers, and psychologists are dedicated to providing the best treatment for our clients. With years of experience and a strong commitment to serving the community, our team is professional, supportive, and non-judgmental. We work together to ensure that our clients receive the best treatment and live their best life moving forward.
Negative Experiences
Several reviewers reported negative experiences with Preferred Care Counseling. Some therapists were described as unprofessional, judgmental, and lacking empathy. A few reviewers felt blamed for their problems, and one reviewer was even told to "honor" their suicidal thoughts. Some therapists seemed more interested in blaming parents for their child's behavior than in offering helpful solutions.
Communication Issues
Several reviewers experienced communication issues with their therapists. One reviewer was told that their problem was due to being a bilingual family, while another was told that their issue was because they worked from home. One reviewer felt that their therapist was not listening to them and was more interested in giving unsolicited advice.
Disorganization and Unreliability
Some reviewers experienced disorganization and unreliability from the counseling service. One reviewer was told that the receptionist couldn't see them because they were 30 minutes late, despite being told it was okay to be 10 minutes late. Another reviewer was not notified that their counselor had left the practice until they called to schedule an appointment.
Positive Experiences
On the other hand, some reviewers reported positive experiences with Preferred Care Counseling. A few reviewers praised their therapists for being kind, thoughtful, and non-judgmental. One reviewer appreciated the helpful tactics and strategies offered by their therapist.
Variation in Quality
It's clear that there is a wide variation in the quality of therapists and services offered by Preferred Care Counseling. While some reviewers had positive experiences, many others reported negative experiences. It's essential to carefully research and vet any therapist or counseling service before seeking help.
