We Build We Protect We Energize We Move
The Family Institute at Northwestern University is a premier provider of mental health services and education, dedicated to enhancing the well-being of individuals, couples, and families across the lifespan. Our mission is to provide a safe, supportive, and inclusive environment for individuals to explore their thoughts, emotions, and relationships. We believe that everyone deserves access to high-quality mental health care, regardless of their background or financial situation.
Our History
Founded over 50 years ago, The Family Institute has been committed to providing exceptional mental health services to the community. Our organization is named after the late Bette D. Harris, a dedicated educator and therapist who played a crucial role in shaping our institution. We take pride in our history of innovation, commitment to equality, and continuous pursuit of excellence in our field.
Our Services
At The Family Institute, we offer a wide range of therapy services for individuals, couples, and families. Our experienced therapists work collaboratively with clients to identify their unique needs and develop personalized treatment plans. Our services include:
- Individual Therapy: We provide individual therapy sessions for adults, children, and adolescents, addressing a variety of issues such as anxiety, depression, trauma, and relationship challenges.
- Couples and Marriage Therapy: Our therapists work with couples and partners to strengthen relationships, address conflicts, and develop healthy communication patterns.
- Family Therapy: We offer family therapy sessions for families, helping family members navigate complex relationships, conflicts, and emotional challenges.
- Specialized Services: We also provide specialized services, including trauma therapy, neuropsychological assessments, and psychiatry services.
Our Commitment to Equality and Justice
We believe that every individual deserves access to quality mental health care, regardless of their background, socioeconomic status, or sexual orientation. Our commitment to equality and justice is rooted in our conviction that every person deserves to be seen, heard, and supported in their journey towards mental wellness.
Research and Education
At The Family Institute, we are deeply committed to innovative research and education. Our Center for Applied Psychological and Family Studies conducts cutting-edge research, informing best practices in mental health care. Our academic programs, including Master's-level programs in Marriage and Family Therapy and Counseling, prepare the next generation of mental health professionals to provide exceptional care. We also provide postdoctoral fellowships and continuing education opportunities for professionals seeking to stay up-to-date on the latest research and interventions.
Therapy Services
The reviews of Northwestern University's counseling services are overwhelmingly negative, with several clients expressing disappointment and frustration with the organization's administrative and therapeutic practices. Poor Communication is a recurring theme, with clients complaining about difficulty reaching the organization by phone, long wait times for responses, and inadequate communication regarding appointments and billing. Lack of Professionalism is another issue, with reviews citing unprofessional behavior from staff, including not following up on billing discrepancies and switching therapists without notice. Regrettable Experiences are common, with clients expressing disappointment and frustration with the services they received, including therapists who were deemed unhelpful and inadequate.
Exception to the Rule
However, not all reviews are negative. Two reviews stand out for their positive experiences. Exceptional Service is reported by one client, who praised their therapist, saying they were "by far the best therapist I've ever gone too." Another client had a positive experience with a student/ intern therapist, praising their skills and enthusiasm.
