Our Beginnings and Values
Founded in 1991 in New Orleans, Crescent Transport, Inc. is a family-owned and operated business built on a foundation of exceptional customer service, deep industry expertise, and unwavering integrity. Our team understands the unique challenges faced by businesses in today's complex supply chain, and we are dedicated to providing customized solutions that optimize efficiency, reduce costs, and deliver unparalleled value.
Our Expertise and Services
We offer a comprehensive range of transportation, logistics, and warehousing services to meet the diverse needs of our clients. Whether you require domestic or international shipment, intrastate or cross-border transport, Crescent Transport, Inc. has the experience and resources to deliver exceptional results.
What We Offer
- Transportation Services: Full truckload, less than truckload, and intermodal transportation across the continental United States and beyond.
- Warehouse & Logistics Solutions: Secure warehousing, cross-docking, and inventory management services.
- Freight Management: Expert guidance and coordination for efficient shipment planning, routing, and tracking.
- Dedicated Account Management: Responsive and experienced account managers are assigned to each client, ensuring personalized attention and proactive communication.
Experience and Industry Knowledge
Our team boasts decades of collective experience in the transportation and logistics industry. We have deep understanding of the unique challenges faced by various industries, including:
- Non-ferrous & Ferrous Metals
- Imported & Domestic Wood Products
- Paper & Pulp Manufacturers
- Plastic & Resin Industries
Strategic Location and Infrastructure
With a strategic location in New Orleans and access to six major Class A Railroads and the Port of New Orleans, we can offer unparalleled proximity and efficiency to major markets. Our modern warehouse facilities are fully equipped to handle all your warehousing and distribution needs.
Mission Statement
Our success is intrinsically linked to the success of our customers. We are committed to delivering reliable, efficient, and cost-effective transportation solutions that meet and exceed your expectations. We understand that when your business grows, so does ours.
Service and Staff
The reviews suggest that the service and staff at this company can be inconsistent. On the positive side, one reviewer mentioned that the people they interacted with were "very nice and polite", indicating good customer service. However, there were also reports of unprofessional behavior, with one reviewer describing staff as "very rude", and another stating that the company ignored their calls and emails. Overall, the service and staff seem to be a mixed bag.
Operations
The company's operational hour of 8 AM was mentioned, and there were comments about the difficulty of maneuvering larger vehicles, with one reviewer noting that the dock was somewhat tight. Additionally, the busy street location was cited as a potential hazard, highlighting the importance of careful navigation.
Payment and Communication
However, the reviews took a negative turn when it came to payment and communication. One reviewer reported not being paid for a load and described the company's response as unprofessional, while another reviewer complained of being ignored when trying to get paid for their services.
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