Our Commitment to Excellence
At Original Home Services, we pride ourselves on our commitment to excellence in providing top-notch dry cleaning and laundry services to our valued customers. With over 42 years of experience, we have established a reputation for quality, reliability, and customer satisfaction.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. Our services include:
Dry Cleaning & Expert Stain Removal
We use state-of-the-art equipment to provide environmentally friendly dry cleaning and laundry services. Our expert stain removal team, with over 45 years of experience, is dedicated to removing even the toughest stains from your finest garments.
Laundered Business Shirts
We offer professional laundering services for business shirts, using the finest quality detergents and degreasers to keep your shirts clean and fresh. Our hand pressing services are available for your finest quality shirts at an additional charge.
Expert Alterations/Tailoring
Our six expert seamstresses and tailors, with 15-30 years of experience each, work on the premises to provide expert alterations and tailoring services for men's and women's clothing. Our services include hemming, tapering, and taking in or letting out waists and seats, among other minor alterations.
Household Items
Our expert cleaner, with 45 years of experience, uses the proper dry cleaning and wet cleaning processes to care for your special household items, including bedspreads, comforters, blankets, tablecloths, and more.
Wash & Fold
Try our new Wash, Dry, and Fold service! Drop off your dirty laundry at one of our six locations or schedule a pickup for delivery. Our 10-pound minimum order ensures a smooth and efficient service.
Leather & Suede Cleaning
We provide specialized cleaning and restoration services for leather and suede garments, which require unique care. Our experts will carefully treat and clean your leather and suede items, ensuring they maintain their quality and appearance.
Wedding Gown Cleaning & Preservation
We safely and professionally clean and preserve wedding gowns, using special techniques to avoid damage to delicate fabrics and beading. Pricing is subject to individual examination of each gown. Contact your local store for a price quote.
Clothing Restoration Services for Smoke, Water, and Mold/Mildew Damage
We understand the importance of restoring normalcy to someone's life after a disaster. Our team works diligently to clean and restore your clothing, ensuring they are back in the condition you need. Ask in-store for details.
Our Locations
With six locations across the country, we are conveniently situated to serve you. Visit our website for more information and to find a location near you.
Commitment to Excellence
At Original Home Services, we are committed to excellence in every aspect of our business. Our dedicated team of professionals is dedicated to providing the highest-quality services, ensuring your satisfaction and loyalty. Visit us today and experience the difference for yourself.
Service Quality
The overall quality of service provided by the reviewed dry cleaners is a mixed bag. On one hand, some customers have reported excellent experiences with courteous staff, timely delivery, and high-quality cleaning. On the other hand, there have been instances of poor communication, miscommunication, or disappointment with the final product.
Locations and Staff
The convenience of locations is highlighted as a major plus by some reviewers. One reviewer, Spandau Team, commends the great customer service and friendly staff at Premier/Web Dry Cleaners. However, a few customers have had negative experiences with new staff members or changes in management leading to decreased quality of service.
Prices and Communication
Disparities in pricing have caused frustration for some customers. Danni's experience stands out, where the final cost was significantly higher than the initial invoice. This led to a sense of betrayal and poor customer service.
Product Quality
The quality of cleaning is another area where opinions differ. Customers have reported excellent results, with clothes looking new and well-cleaned. However, a few reviewers have had disappointing outcomes, such as incomplete stain removal or poor ironing.
Conclusion
In conclusion, the reviews of these dry cleaners reflect a mix of excellent and poor experiences. While some customers have been satisfied with the quality of service, prices, and product quality, others have been disappointed or frustrated.
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