Let Us Put You In The Spotlight
At Spotlight Apparel, Inc., we are proud to be a locally owned and operated company located in Jacksonville, Florida. With over 35 years of experience, we have specialized in custom screen-printing, embroidery, and promotional products. Our team of experts is dedicated to creating a unique look for any event, from small family reunions to Super Bowl shirts for the NFL and everything in between.
Our Story
Spotlight Apparel, Inc. was founded with the goal of providing high-quality, customized products to individuals and organizations. Over the years, we have continuously expanded our services to meet the growing demands of our clients. Today, we are proud to offer a wide range of products and services, including screen printing, embroidery, in-house art department, athletic and school uniforms, clothing and accessories, and promotional products.
Our Services
At Spotlight Apparel, Inc., we offer a comprehensive range of services designed to meet the unique needs of our clients. Our team of experts is dedicated to providing personalized service and attention to detail to ensure that our customers receive the highest level of quality and satisfaction.
Screen Printing
Our expert screen printing team uses state-of-the-art equipment and techniques to produce high-quality prints on a variety of materials, including t-shirts, hats, and more.
Embroidery
Our embroidery department is equipped with top-of-the-line machines and is staffed by skilled operators who can embroider on a wide range of materials, from hats to handbags and everything in between.
In-House Art Department
Our in-house art department is staffed by talented designers who can create custom designs and artwork to meet your specific needs.
Athletic and School Uniforms
We offer a wide range of athletic and school uniforms, from custom uniform designs to wholesale supply of pre-made uniforms.
Promotional Products
We offer a wide range of promotional products, including pens, mugs, and tote bags, to help you promote your brand and increase visibility.
Trophies and Awards
Our trophy department offers custom-designed trophies and awards for events, achievements, and recognition.
Our Commitment
At Spotlight Apparel, Inc., we are committed to providing exceptional service, quality products, and competitive pricing. We are dedicated to building long-term relationships with our clients and are committed to exceeding their expectations.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Spotlight.
Customer Service
Some customers, like Katie Wroten, praise the accommodating and quick service provided by Denise, who even personally delivered orders on multiple occasions. In contrast, others, such as Joseph Layman, Angela Kling, and Patrick Sostre, express frustration with the lack of communication, late responses, and mistakes made with their orders.
Order Fulfillment
Customers appreciate the quality of the printed shirts and embroidered hats and polo shirts, as well as the helpfulness of the staff in selecting merchandise. However, issues arise when orders are not fulfilled correctly, such as Joseph Layman's experience with blank hats and Patrick Sostre's discovery of a misspelled business name on shirts.
Communication and Transparency
Several customers feel that Spotlight lacks transparency and clear communication, leading to misunderstandings and mistakes. For example, Joseph Layman was not informed about the 12-hat minimum and credit card fees, while Angela Kling was not shown the final product before pickup, resulting in disappointing results.
Positive Aspects
Some customers appreciate the friendly staff, quick service, and quality job on printing shirts. Zandra White and Sarah Silverman express their positive feelings about the business, with Sarah Silverman stating that it's her favorite place to get shirts printed.
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