Business Details
Emergency
services
Trusted Property Management in Lancaster, PA
Hershey Real Estate Services has built a reputation for excellence in property management over decades of dedicated service. Our team specializes in comprehensive management solutions for investment properties and homeowner associations, combining personalized strategies with industry expertise. We prioritize transparent communication, rigorous tenant screening, and proactive maintenance to protect and enhance property values. Our financial reporting systems ensure clarity and efficiency, while our commitment to adapting to market trends guarantees long-term returns for clients.With a focus on minimizing risk and maximizing profitability, we serve as a trusted partner for property owners seeking stress-free management. Our dedication to integrity, coupled with a proven track record in managing diverse portfolios, positions us as a leader in the Lancaster, PA real estate market.
Services
Property Management
Association Management
Tenant Screening
Rent Collection
Property Maintenance
Financial Reporting
Marketing Services
HOA Support
Eviction Services
Vendor Coordination
Highlights and features
- Decades of expertise in residential property management
- Personalized management plans for unique client needs
- Transparent financial reporting and monthly statements
- Proactive tenant screening and eviction prevention
- 24/7 emergency maintenance support for property owners
What people say
Quick maintenance response
Reliable rent collection
Transparent financial reporting
Professional HOA management
Thorough tenant screening
Services
Property Management
Our property management services cover lease administration, tenant relations, and property maintenance for residential investments. We implement rigorous screening processes to ensure reliable tenants while providing financial reporting tools for owner transparency. With over 1,000 units currently managed, our team handles day-to-day operations including rent collection, vendor coordination, and regulatory compliance to maximize property value and owner returns.
Association Management
We provide comprehensive association management for homeowner communities, including budget development, vendor contracting, and architectural compliance. Our team facilitates communication between boards and residents while handling insurance procurement, tax filings, and community inspections. This service ensures smooth operations and protects property values through professional governance support.
Tenant Screening
Our tenant screening process includes credit checks, criminal background investigations, and income verification to minimize risk for property owners. We evaluate applicants based on standardized criteria while maintaining compliance with fair housing regulations. This service ensures qualified tenants through multi-step verification including landlord references and employment confirmation.
Rent Collection
We manage monthly rent collection through multiple payment channels including online transfers and physical payments. Funds are disbursed to owners at month's end with detailed financial statements. Our system includes delinquency management through structured payment plans and eviction services when necessary to protect owner revenue streams.
Property Maintenance
Our maintenance services coordinate emergency and routine repairs through insured vendors who bill directly through our system. We handle work orders 24/7 with rapid response times while maintaining quality control over service delivery. This service includes post-vacancy repairs to minimize downtime between tenants and preserve property condition.
People
Cal Yoder
Principal
With over 20 years in property management, Cal Yoder leads operations at Hershey Real Estate Services. He acquired the company in 2015 and expanded its portfolio from 160 to 1,000+ units. His expertise includes lease administration, market analysis, and team leadership.
Lorie Yoder
Administrative Director
Lorie Yoder oversees financial operations and administrative functions for Hershey Real Estate Services. Her background in accounting ensures accurate reporting and smooth back-office operations for property owners and management teams.
Jenn
Director of Operations
Jenn brings 25 years of property management experience to her role as Director of Operations. Certified by the Community Associations Institute, she specializes in HOA management and has earned industry designations including CMCA and PCAM.
Tyler
Operations Assistant
Tyler supports association management and financial recordkeeping at Hershey Real Estate Services. His attention to detail ensures accurate documentation and efficient operations across property management functions.
Naiza
Property Management Assistant
Naiza provides administrative support for property management operations since joining in 2023. Her customer service experience contributes to efficient tenant communications and property management workflows.
Questions
How do you handle maintenance emergencies after hours?
We provide a dedicated emergency phone number (717-871-1394) for urgent issues outside regular business hours. Our team coordinates immediate repairs for critical situations.
What payment methods do you accept for rent?
Rent can be paid online via credit card or bank transfer, or by check/money order through our office drop box. Security deposits require money order or cashier's check.
What services are included in your property management?
Our full-service package includes tenant screening, lease administration, rent collection, maintenance coordination, financial reporting, and eviction processing when necessary.
How do you determine tenant eligibility?
We evaluate applicants based on credit history, income verification (3x monthly rent), landlord references, and criminal background checks while maintaining fair housing compliance.
Do you allow pets in rental properties?
Most properties have no-pet policies, though some owners may permit one pet with written approval and additional monthly fees.
What financial reports do property owners receive?
Owners receive monthly statements detailing income/expenses, with optional detailed breakdowns of maintenance costs and year-to-date financial summaries for tax purposes.
