Transforming surfaces, transforming spaces
At Stone Improvement, we pride ourselves on being the pioneers of natural stone, tile, and grout restoration in the San Francisco Bay Area. With our innovative and eco-friendly products, we cater to the unique needs of both residential and commercial clients. Our team of experts is committed to providing exceptional quality and outstanding customer service.
Our Services
We offer a wide range of services designed to restore and maintain the beauty of natural stone, tile, and grout. These services include:
Marble Polishing
Our marble polishing service is designed to remove etching, scratches, and surface stains from marble surfaces. Our expert technicians use diamond-embedded pads and specialized equipment to restore the original sheen and beauty of your marble.
Sealant Application
We apply penetrating sealants to protect your natural stone, tile, and grout surfaces from stains and everyday wear and tear. Our experienced technicians carefully select the most suitable sealant for your specific surfaces to ensure the best possible results.
Sealant Removal
Our experienced technicians use specialized equipment and techniques to safely remove existing sealants, paint, and waxes from your surfaces. We take great care to avoid damaging surrounding areas and ensure a smooth transition for the new sealant application.
Tile and Grout Cleaning
Our advanced cleaning technology and eco-friendly products ensure a thorough cleaning of even the toughest tile and grout surfaces. Our technicians use specialized equipment and techniques to remove dirt, grime, and mold, leaving your surfaces looking like new.
Process
At Stone Improvement, we take pride in our meticulous process, ensuring that every surface receives the highest level of attention to detail. From our professional consultation to the final finish, our team is dedicated to delivering exceptional results.
Sealers
We offer a variety of sealers to suit your specific needs, from penetrating sealants to topical sealants. Our sealers are designed to provide long-lasting protection against stains and wear and tear.
Testimonials
Our satisfied clients rave about our services, praising our expertise, professionalism, and commitment to delivering exceptional results. With a reputation for excellence, Stone Improvement is the trusted choice for residential and commercial clients seeking superior natural stone, tile, and grout restoration.
About Us
Stone Improvement is dedicated to maintaining the highest standards of professionalism, quality, and customer service. Our team of experts is passionate about restoring and maintaining the beauty of natural stone, tile, and grout surfaces. We look forward to serving you.
Problems with the Better Business Bureau
Some customers have had negative experiences with the Better Business Bureau, citing issues with filing complaints, deleted complaints, and unhelpful staff. Allen Edmonds, a 1-star reviewer, claims that the BBB deleted his complaint and seemed more interested in serving businesses than consumers. He accuses the organization of having a "pay-to-play regime" where companies pay annual fees for accreditation and are therefore more likely to have their complaints ignored.
In contrast, some customers have had positive experiences with the BBB. Michelle Wesley, a 5-star reviewer, had a problem with Green dot bank and claimed that the BBB helped her resolve the issue by contacting the bank. She was happy with the support she received from the staff.
Technical Issues with the App
One reviewer, Ivan Vincent-Willard, gave a 1-star review, stating that the BBB app would not stay open and closed every time he tried to change screens.
Problems with Companies Listed on the BBB Website
Several reviewers have reported issues with companies listed on the BBB website, including Artisana Organics, which claimed to have 0 complaints and reviews, despite the reviewer submitting a review that was not processed. CaliLovesMoe Honestly reported issues with a FedEx store in San Francisco, claiming that the employees were stealing packages.
Debt Collectors and Consumer Rights
One reviewer, who did not provide a name, reported having issues with a debt collector that sided with the company over the consumer, despite flagrant violations of consumer rights.
Positive Experiences with BBB Staff
A few reviewers have had positive experiences with BBB staff, including Kay and Shelli, who were described as "absolutely wonderful" and helped a business create a logo and website. Other reviewers have praised Kay Christiano, saying she was helpful and designed a logo just how they wanted.
Be the first to review Stone Improvement.
Write a Review
