Empowering Care, Promoting Health, and Enhancing Lives
At Star Interior Resources, we pride ourselves on providing the ultimate flooring experience for our clients. With over four generations of flooring expertise, we have built our reputation on dependability, fair pricing, superior materials, and workmanship. Our team of local experts is dedicated to understanding the unique needs of the Dallas, TX market, and we are committed to providing exceptional customer service.
Our Story
Star Interior Resources has served as one of the largest floor covering companies in the United States. We specialize in providing materials, design, and installation for residential homes, multi-family, senior living, and country clubs. As a family-owned business, customer service is our top priority. Our distinctive business model and nationwide buying power allow us to provide competitive pricing with a broad range of quality flooring materials and installation services.
Our Services
We offer a wide range of services, including residential flooring, commercial flooring, mobile showroom, outdoor area flooring, and bid request. Our team of experts will guide you through the entire process, from selection to installation, ensuring that your flooring needs are met with exceptional quality and customer service. We also provide financing options to make your dream floors a reality.
Our Commitment
At Star Interior Resources, we are committed to continually improving our products and services. We ask each client to complete our online customer survey at the conclusion of every project, and we use the information to make improvements. Our goal is to provide the ultimate flooring experience, and we strive to exceed your expectations.
Get Started
Ready to start your flooring project? Browse our extensive online catalog, featuring carpet, hardwood, laminate, tile, luxury vinyl, and natural stone flooring options. Request an estimate, and one of our skilled project specialists will meet with you to discuss your specific needs and provide a personalized quote.
Overall Experience
The reviews are divided, with some customers expressing satisfaction with their experience, while others have had negative experiences with the company.
Positive Experiences
Some customers have reported positive experiences with the company, citing friendly and knowledgeable staff, timely completion of projects, and high-quality workmanship. These customers have recommended the company to others.
Negative Experiences
However, many customers have reported negative experiences with the company, citing poor customer service, delays, and subpar workmanship. Some common complaints include:
- Delays and Poor Project Management: Many customers have reported delays in project completion, with some projects taking months longer than expected.
- Poor Workmanship: Some customers have reported poor quality work, including damaged property, and substandard materials used.
- Unresponsive Customer Service: Many customers have reported difficulty in getting responses from the company, with some saying they were ignored or dismissed when they raised concerns.
- Lack of Accountability: Some customers have reported that the company failed to take responsibility for mistakes, with some saying they were blamed for problems that arose during the project.
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