Business Details
30 Years
experience
Your Logistics Partner for Global Shipping
Since 1996, Deluxe Freight has been dedicated to providing exceptional logistics solutions with a focus on customer satisfaction. Our expertise in ocean, air, and ground freight transportation has established us as a trusted partner for businesses in the Cayman Islands and beyond. With over 25 years of experience in international shipping, we combine industry knowledge with personalized service to meet diverse client needs. Our team of logistics professionals offers 24/7 shipment tracking and real-time visibility, ensuring complete transparency throughout the shipping process. Strategically located in Miami, Florida, we maintain strong relationships with global carriers to deliver cost-effective, reliable transportation solutions.Our commitment to innovation is evident in our state-of-the-art warehouse facilities and advanced customs brokerage services. We pride ourselves on handling everything from small packages to oversized cargo with equal care and efficiency. Our dedicated cargo agents provide tailored support, while our comprehensive insurance coverage protects clients' valuable shipments. Through measured growth and a focus on long-term relationships, we continue to expand our capabilities while maintaining the personalized service that defines our company. Our future plans include enhanced digital platforms to further streamline the shipping experience for our valued customers.
Services
Ocean Freight
Air Freight
Road Freight
Customs Brokerage
Vehicle Transport
Warehousing
Cargo Insurance
Details
- Year established: 1996
Highlights and features
- We offer 25+ years of specialized experience in Cayman Islands logistics
- Our dedicated cargo agents provide personalized shipping solutions
- We provide 24/7 shipment tracking and real-time visibility
- Our services include comprehensive insurance coverage for cargo protection
- We maintain a bonded warehouse facility with active customs bond
Services
Ocean Freight
Our ocean freight services provide reliable transportation solutions with two weekly sailings to the Cayman Islands. Offering LCL and FCL options, we handle everything from small packages to full container loads. Our NVOCC status enables competitive pricing through established carrier relationships while maintaining strict quality control over cargo handling and transit times.
Air Freight
Time-sensitive shipments receive priority handling through our air freight services. With daily weekday options and expertise in oversized cargo logistics, we ensure timely delivery while complying with TSA regulations. Our experience with Caymanian airline partners guarantees efficient booking and transit for both standard and specialty shipments.
Customs Brokerage
Our specialized customs brokerage team streamlines international shipments entering the US. With extensive knowledge of regulatory requirements, we handle documentation and clearance processes to ensure smooth border transitions. This service includes compliance verification and filing to prevent delays while maintaining full regulatory adherence.
Vehicle Transport
We specialize in international vehicle relocation with 25+ years of experience handling all vehicle types. Our service includes inland transportation coordination, customs documentation, and secure indoor storage. From personal vehicles to exotic cars, we provide specialized loading techniques and comprehensive preparation guidance for international shipments.
Warehousing
Our fully equipped warehouse facility offers secure storage with 30 days of free storage for incoming cargo. The facility supports consolidation services to optimize shipping costs and includes inventory management systems for efficient tracking. We maintain climate-controlled environments and implement strict security protocols for stored goods protection.
People
Willie Munoz
Founder / President
With over 25 years in logistics, Willie founded Deluxe Freight in 1996. He focuses on team development and customer satisfaction while leveraging global shipping expertise to maintain industry leadership.
Sandra Munoz
Operations Manager
Sandra has managed Cayman Island logistics since 1997. Her 15+ years at Deluxe focus on operational efficiency and client relationship development through strategic island visits and service expansion.
Gabriel J. Piedrahita
Business Development Manager
With 20+ years at Deluxe, Gabriel specializes in customized shipping solutions. He focuses on client consultation from initial planning through cost-effective implementation of logistics strategies.
Annette Arroyo
Cayman Islands Traffic Leader
Annette has led Cayman logistics operations since 2014. Her expertise in warehouse optimization and problem-solving enhances our Caribbean shipping capabilities through data-driven process improvements.
Jorge Puentes
Warehouse Manager
As warehouse manager since 2008, Jorge oversees secure cargo handling and storage operations. His team leadership ensures efficient inventory management and client coordination for stored goods.
Questions
What shipping options do you offer for time-sensitive cargo?
We provide daily weekday air freight options and two weekly ocean freight sailings (Tuesdays and Fridays) for flexible timing solutions.
How can I track my shipment?
Our online platform offers 24/7 shipment tracking with real-time updates on cargo status and location.
What documentation is required for customs clearance?
We handle customs documentation, but require commercial invoices from suppliers and proper shipping manifests for all international shipments.
Do you handle vehicle shipping?
Yes, we specialize in international vehicle transport including cars, trucks, boats, and specialty vehicles with secure storage and preparation services.
What storage options are available?
We offer 30 days free storage in our secure warehouse with climate-controlled environments and inventory management systems for cargo protection.
How are shipping costs calculated?
Costs depend on cargo dimensions, weight, and destination. We provide customized quotes based on cubic footage and required services.
