Your Total Healthcare Solution
At Valley Healthcare System, Inc., we are committed to providing comprehensive and affordable healthcare services to the residents of the Chattahoochee Valley region. As a multi-specialty health care organization, we offer a wide range of medical, dental, behavioral health, outreach, pharmacy, vision, telehealth, and diagnostic services to ensure that our patients receive comprehensive care.
Our Mission
Our mission is to provide comprehensive primary health care, selected specialties, and referral services to the population of the Chattahoochee Valley area, regardless of circumstances. We strive to minimize barriers of access, increase patient awareness and treatment compliance, and provide prevention, education, patient support, and research programs. Our goal is to educate the public on health care issues, ensure operational effectiveness and financial viability, develop integrated services networks with other provider organizations, facilitate community participation in the health care planning process, and contribute directly to the economic growth and stability of the local area.
Our Services
We offer a comprehensive range of healthcare services, including medical, dental, behavioral health, outreach, pharmacy, vision, telehealth, and diagnostic services. Our services are designed to meet the unique needs of our patients, and we strive to provide personalized care that addresses the physical, emotional, and social needs of our patients. Our services include:
- Medical services: We offer comprehensive medical care, including primary care, specialty care, and urgent care services.
- Dental services: Our dental services include general dentistry, pediatric dentistry, orthodontics, and oral surgery.
- Behavioral health services: We provide counseling, therapy, and psychological services to help individuals cope with mental health issues.
- Outreach services: We offer outreach services to underserved communities, including health education, screenings, and referrals.
- Pharmacy services: Our pharmacy services include prescription filling, medication management, and health education.
- Vision services: We offer comprehensive eye exams, glasses, contact lenses, and other vision services.
- Telehealth services: We provide telehealth services, including virtual consultations and remote monitoring.
- Diagnostic services: Our diagnostic services include laboratory testing, imaging services, and other diagnostic tests.
Our Team
Our team is dedicated to providing exceptional patient care, and we are committed to excellence in everything we do. Our team includes experienced healthcare professionals, including physicians, dentists, nurse practitioners, and other healthcare specialists. Our leadership team is comprised of seasoned healthcare executives who are dedicated to ensuring that our organization is always moving forward.
Our Facilities
We have multiple locations in the Chattahoochee Valley region, including our corporate headquarters and multi-specialty healthcare facility in Columbus, our full-service primary medical care and behavioral health practice in Fortson, and our full-service primary medical care and general dentistry practice in Talbotton. We also have mobile dental units and school-based healthcare services.
Negative Reviews
Most reviewers have had a terrible experience at Valley Healthcare System. Many have expressed frustration with the staff's attitude, lack of professionalism, and incompetence. Several reviewers have reported long wait times, difficulty getting appointments, and unhelpful staff.
Complaints
There are numerous complaints about the staff, including:
- Rudeness and attitude problems
- Lack of professionalism and competence
- Long wait times and slow service
- Failure to deliver on promises and lies
- Unhelpful and uninterested staff
- Poor handling of patient care and medications
Examples
Examples of negative reviews include:
- A reviewer reported that they were told to come back for a referral to see a cardiologist, but it took two months to get an appointment.
- Another reviewer reported that they were given mixed messages about their lab results and medications.
- Several reviewers expressed frustration with the staff's attitude and lack of professionalism.
Unprofessional Staff
Several reviewers have reported unprofessional behavior from the staff, including:
- Rudeness and disrespect
- Lies and misinformation
- Unhelpful and uncaring attitude
- Failure to follow through on promises
Poor Patient Care
Reviews have highlighted poor patient care, including:
- Long wait times
- Difficulty getting appointments
- Failure to deliver on promises
- Poor handling of lab results and medications
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