Live Life to the Fullest in the Heart of Glendale
Welcome to Raintree Apartments, your premier apartment living destination in High Point, North Carolina. We are conveniently located for easy access to Interstate 74, making any commute a breeze. Our location provides ample shopping, dining, and entertainment venues within minutes. If being outdoors is what you desire, then South Side Park and High Point Parks and Recreation are all within reach.
At Raintree Apartments, we are committed to providing you with a serene and comfortable living experience. Our community features three unique floor plans designed with your comfort in mind. Our studio, one, and two bedroom options are filled with amenities such as central air conditioning and heating, a personal balcony or patio, carpeted floors, and ceiling fans. Entertain your friends with a gourmet meal prepared in your all-electric kitchen with dishwasher, and pantry. Remember to bring your pets, we would love to meet them.
Our Amenities
Our residents enjoy some of the best community features in the business. Get some work done with the help of our business center, unwind in our classy clubhouse, or use our laundry facility to finish those pesky chores. Cool off and have a blast in our shimmering swimming pool. Additional features include beautiful landscaping, high-speed internet access, disability access, and coming soon is a state-of-the-art fitness center.
Experience the Best of Apartment Living
Come and see what makes Raintree Apartments the best place to call home. Professionally managed by Brookhaven Management Group, LLC, we are dedicated to providing you with exceptional customer service and a comfortable living experience. Our goal is to make your life easier, with online rent payment and maintenance requests, as well as a convenient online portal to check your account and make payments.
We invite you to schedule a tour and experience the serene lifestyle that Raintree Apartments has to offer.
Poor Management and Maintenance
Multiple reviewers expressed frustration with the management and maintenance staff, citing rudeness, unresponsiveness, and neglect of responsibilities. Some reviewers reported that maintenance requests were ignored or delayed, leading to unresolved issues with pests, cleanliness, and safety.
Pest Infestations and Unsanitary Conditions
Several reviewers mentioned experiencing problems with roaches, rats, and other pests in their apartments, with some reporting that the issues persisted despite repeated requests for help. Additionally, some reviewers described the grounds as filthy, with trash and dog waste littering the area.
Safety Concerns
Some reviewers expressed concerns about safety, citing instances of violence, fights, and gunshots. One reviewer reported being physically assaulted by a neighbor, while another mentioned witnessing abuse of an elderly resident.
Poor Communication and Unhelpful Staff
Reviewers frequently mentioned that the leasing office was unresponsive or unhelpful, with staff members being rude, dismissive, or unprofessional. Some reviewers reported being ignored or dismissed when trying to report issues or request assistance.
Disputes over Fees and Charges
A few reviewers disagreed with the way fees and charges were handled, with some claiming that they were overcharged or unfairly penalized.
Positive Experiences
On the other hand, some reviewers reported positive experiences with the management and maintenance staff, praising their responsiveness, helpfulness, and professionalism. A few reviewers mentioned that the apartments were renovated or well-maintained, and that the neighborhood was quiet and convenient.
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