Helping People Reach Their Goals
The Potomac Center, Inc. (PCI) is a private practice that has been providing mental health services to Northern Virginia residents for over 40 years. Our team of 13 Licensed Clinical therapists is dedicated to helping individuals, families, and couples of all ages with counseling, psychological testing, group, family, marital, and individual therapy services. We take pride in being one of the few practices that offer a full array of mental health services under one roof, and we are committed to being available to our clients 7 days a week from 8am to 8pm.
At PCI, we understand that seeking help for mental health concerns can be challenging, and we strive to provide a comfortable and welcoming environment for our clients. We work with all insurance companies and are here to help you every step of the way. Whether you are looking for help with anxiety, depression, ADHD, PTSD, OCD, addiction, or any other mental health concerns, our team of experienced therapists is here to support you.
Our Services
At PCI, we offer a wide range of mental health services to help our clients achieve their goals. Our services include:
- Counseling and therapy for individuals, couples, and families
- Psychological testing and evaluation
- Group therapy
- Marital and family therapy
- Cognitive behavioral therapy
- Anger management and stress management
- Divorce counseling
- Transgender evaluations
- PTSD treatment
- ADHD treatment
- Anxiety and depression treatment
- OCD treatment
- Addiction treatment
- Neuropsychological evaluations
- Forensic psychology, including immigration evaluations, fitness for duty evaluations, and personal injury evaluations
- Medical evaluations, including bariatric evaluations, spinal cord evaluations, and stroke evaluations
- Psychoeducational evaluations
- Immigration evaluations
- Neurobiofeedback
Neurobiofeedback
Neurobiofeedback is a type of biofeedback that teaches self-control of brain functions to subjects by measuring brain waves and providing a feedback signal. Neurobiofeedback addresses problems of brain dysregulation, including anxiety-depression spectrum, attention deficits, behavior disorders, various sleep disorders, headaches and migraines, PMS and emotional disturbances. While sessions are not typically covered by insurance, they can be an effective way to address a variety of mental health concerns.
Join Our Team
At PCI, we believe that our team is our greatest asset. We are committed to providing a supportive and collaborative work environment that allows our therapists to thrive. We are currently hiring full-time telehealth providers or local hybrid therapists. If you are a licensed therapist looking to join a team of dedicated and compassionate mental health professionals, we encourage you to apply.
Thank you for considering PCI for your mental health needs. We look forward to serving you.
Overall Experience
The reviews describe mixed experiences at Potomac Center. While some reviewers had positive experiences with specific doctors, others had negative encounters with the staff and billing processes.
Positive Experiences
Dr. Gillum's Excellent Care
Dr. Gillum received high praise from multiple reviewers for her thorough evaluations, insightful explanations, and caring attitude. She spent quality time with patients, providing valuable advice and support.
Dr. Jay's Professionalism
Dr. Jay was commended for her professionalism and helpfulness by one reviewer, who appreciated her detailed explanations and top-notch care.
Staff and Communication Issues
Several reviewers reported encountering unprofessional staff, long wait times, and poor communication. Some experienced rude behavior, ignored messages, and unclear billing practices.
Billing and Payment Issues
Multiple reviewers expressed frustration with billing and payment processes, including unexpected fees, high copays, and inflexible payment plans.
Recommendations
Based on the reviews, it seems that Dr. Gillum and Dr. Jay provide quality care, but the center's staff and administrative processes need improvement.
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