Your one-stop shop for all your marine electronics needs
At Alcom Marine Electronics, we are passionate about the marine industry and dedicated to providing exceptional service and solutions to our customers. With over 50 years of experience, we have established ourselves as a leading provider of marine electronics sales, service, and installation. Our team of expert technicians and sales professionals is committed to delivering top-notch products and personalized service to our customers.
Meet the Staff
Our team is comprised of industry experts with years of experience in the marine electronics field. Our president, Robert Kinney, has a rich background in the marine industry, with a passion for sailing and racing. He brings his extensive knowledge and expertise to our customers, ensuring that their needs are met with precision and care.
We are also proud to have Todd Cowley and Jesse Herrera as part of our team. Todd brings a wealth of experience in sailing, boat maintenance, and electronics installation, while Jesse has a strong background in aviation and marine electronics. Together, our team is dedicated to providing the highest level of service and support to our customers.
Services
At Alcom Marine Electronics, we offer a wide range of services to cater to our customers' needs. Our services include:
- Installation: Our experienced technicians will expertly install your marine electronics, ensuring a seamless and efficient process.
- Repairs and Maintenance: We provide prompt and professional repair services for your marine electronics, ensuring your boat is always in top condition.
- Design and Engineering: Our team of experts can design and engineer custom marine electronics systems tailored to your specific needs.
- Audio and Video Systems: We specialize in the installation and maintenance of high-quality audio and video systems for your boat.
- Electronic Navigation: Our team is experienced in the installation and maintenance of electronic navigation systems, ensuring safe and efficient navigation.
Our commitment to exceptional service and expertise has earned us a reputation as a leader in the marine electronics industry. We take pride in our ability to provide personalized attention and solutions to our customers.
At Alcom Marine Electronics, we are dedicated to exceeding our customers' expectations and providing the highest level of service and support. We look forward to serving you and your marine electronics needs.
Unreliable and Dishonest Business Practices
Lack of Honesty and Transparency
Several reviewers have express their frustration and disappointment with Alcom, a marine electronics company, due to its untrustworthy and dishonest business practices. Reviewers claimed that the company is only interested in making a profit, regardless of the consequences to their customers.
Inconsistent and Misleading Information
Alcom's representatives provided incorrect information to customers, leading to confusion and frustration. For example, the company told one reviewer that if they went to a certified installer, they would receive a 3-year extended warranty, but later revealed that the warranty only applied if an ACI-certified technician did the installation.
Certification and Subcontracting Issues
The company was found to be subcontracting out work to unqualified individuals, despite representing themselves as having certified technicians. This lack of transparency and integrity has led to distrust among customers.
Negative Experience
Reviewers described their experiences with Alcom as overwhelmingly negative, with no redeeming qualities. The company's dishonesty and lack of transparency have earned it a reputation as a business to avoid.
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