Your Health, Your Home, Our Priority
At 1st Option Home Health, LLC, we are dedicated to providing top-notch home health services to our clients in Northern Virginia. Our mission is to help our clients maintain and improve their level of independence, while achieving their satisfaction through the utmost quality of care. We understand that every client has unique needs, and we are committed to delivering customized care plans tailored to meet those needs.
Our Services
We offer a wide range of services to cater to our clients' varying needs. Our services include:
- Private Duty Nursing (Pediatric Care & Skilled Nursing Care): Our team of licensed, bonded, and insured healthcare professionals provides compassionate and skilled care for clients who require ongoing medical attention. We work closely with your healthcare team to ensure continuity of care and optimal health outcomes.
- ID/DD Medicaid Waiver: We understand the unique challenges faced by individuals with intellectual and developmental disabilities. Our support services aim to help these individuals achieve their full potential, promote independence, and enhance their quality of life.
- Personal Care/Respite Care: Our personal care services cover various activities of daily living, such as bathing, grooming, and meal preparation. We also provide respite care for family caregivers, giving them the much-needed break they deserve while ensuring their loved ones receive excellent care.
- Live-In Care: For clients who require round-the-clock supervision and support, our live-in care service is an excellent option. Our dedicated caregivers will provide the necessary care and companionship, allowing clients to remain safe and comfortable in their own homes.
Meet Our Staff
Our team of experts is dedicated to working with you and your family in acquiring the home health services you need. Our staff includes licensed healthcare professionals, credentialed care managers, and compassionate caregivers who undergo extensive ongoing training to handle clients' dynamic needs in various residential care settings.
Why Choose Us
At 1st Option Home Health, LLC, we offer several advantages that set us apart from other home health providers. These advantages include:
- Flexible scheduling for intermittent, long-term, short-term, or private-duty care
- Regular performance reviews for our staff
- 24/7 availability of care managers
- Close supervision of every caregiver by a nurse supervisor and care manager
- Careful selection and extensive ongoing training for all caregivers
- Premium customer service resulting in high client satisfaction
- A single source for professionals and families
- Licensed and Medicaid-approved provider
Service Areas Covered
We provide home care services in all of Northern Virginia and the surrounding areas. Our goal is to make quality home health care accessible to as many clients as possible, thereby reducing cases of institutionalization and encouraging independence and personalized care.
Poor Service Experience
The author of these reviews expresses their dissatisfaction with the service they received from a particular woman who works in an office. According to both Jeanette Davis and Jose Garcia, the woman was extremely rude and uncooperative. Jeanette mentions that the woman didn't want to help at all and suggests that someone else, who actually cares, should take her place. Jose also had a similar experience and decided to take his family's care elsewhere due to the woman's rudeness.
Common Issues
The main issue these reviewers faced was the woman's miserable attitude and lack of willingness to assist them. Both reviewers felt uncomfortable and frustrated with the service they received, which ultimately led them to look for alternative options.
Conclusion
It is clear that the customer service experience at this office fell short of expectations. The reviewers were unhappy with the service they received and felt that the woman working in the office was unprofessional and unhelpful.

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