Providing Personalized Care Since 1852
At Carnegie Sargent's Pharmacy, we have been dedicated to providing exceptional personalized care to our patients for over 150 years. Located in the heart of Chicago, our pharmacy is committed to helping individuals optimize their health and well-being throughout every stage of life.
Our Story
Our story began in 1852 when John F. Carnegie founded John F. Carnegie Drugs, which later merged with Sargents Drug Store and Water Tower Drug Store to form Carnegie-Sargent's Pharmacy and Health Center. Over the years, we have remained committed to providing old-fashioned family pharmacy approach to caring for our clients. We believe that every patient deserves personalized attention and care, which is why we offer one-on-one consultations with our pharmacists.
Our Services
At Carnegie Sargent's Pharmacy, we offer a wide range of services designed to meet the unique needs of each patient. Our services include:
- New Prescription Refill: We can refill your prescription quickly and efficiently, so you can get back to your daily routine.
- Prescription Transfer: If you're switching insurance providers or need to transfer a prescription, we can help. Our pharmacists will work with your healthcare provider to ensure a smooth transition.
- Pharmacy Delivery: We understand that busy schedules can make it difficult to visit the pharmacy in person. That's why we offer convenient delivery services to ensure you receive your medications on time and in the comfort of your own home.
- Medical Supplies: We carry a wide range of medical supplies, including mobility aids, chronic care products, and more. We also offer delivery services for your convenience.
Our Partners
We are proud to partner with some of the leading healthcare providers and medical supply companies to bring you the latest technologies and products. Our partners include:
- A & D Blood Pressure Monitors
- Ace Bandages & Support
- Carex Mobility, Bath & Personal Care
- Coloplast Catheters
- Dynarex Disposable Supplies
- Hurrycane Canes
- Invacare Wheelchairs & Mobility
- Juzo Compression Products
- Littmann Stethoscopes
- Maddak Aids for Daily Living
- Omron Blood Pressure Monitors
- Nova Mobility Products & Life Aids
- Spenco Footwear
- Thermophore Heat/Cold Therapy
- Tradmark Orthopedic & Cast Products
Our Team
Our team of pharmacists and healthcare professionals are dedicated to providing exceptional care and service to our patients. Our team includes:
- Mark R. Paley, Owner, President, and Director
- Mark is a registered pharmacist (R.Ph.) with over three decades of experience. He is committed to helping his clients obtain optimal health and well-being throughout every stage of life.
What to Ask and Tell Your Pharmacist
Ever wonder what you should be asking or telling your pharmacist when you visit the pharmacy to pick up a prescription? Check out our prescription services tips and recommendations for helpful advice.
Service and Customer Service
The reviews highlight a mixed experience at Carnegie Sargent's Pharmacy. While some customers, such as Karen Tewksbury and Henry Melchor, had excellent interactions with the staff, particularly Mark, and praised the service. They noted that Mark was helpful, knowledgeable, and provided great recommendations.
On the other hand, many customers had negative experiences. Lucia Garr and Humera Cassim felt that the staff were rude and dismissive, with Lucia noting that Mark could have approached the situation with more courtesy. Lori Sklo and Erin Nitz also reported experiencing rudeness from the pharmacist, with Lori stating that Mark was condescending and Lori expressing frustration at not being able to get a simple answer to her question. Jasmine Koh had a poor interaction, feeling frustrated and unheard by the pharmacist's responses.
Technical Issues and Prescription Filling
Some customers had issues with prescription filling, with Dean Coclin expressing gratitude for Mark's help in quickly filling his prescription after receiving it digitally from his doctor.
Others, like Erin Nitz, had difficulty finding a pharmacy with the medication they needed due to a shortage.
Conclusion
The reviews demonstrate a varying range of experiences at Carnegie Sargent's Pharmacy, with some customers praising the staff's helpfulness and others reporting poor customer service.
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