Simplifying Ownership, Maximizing Value
At Sun Property Group, Inc., we pride ourselves on being a full-service Boston real estate firm that offers exceptional market expertise in four core components of the real estate sector: brokerage operations, asset management, investment relations, and construction. Our unique blend of real estate expertise enables us to deliver an unmatched array of services to our clients. Over the last decade, our exceptional customer service and relentless effort to uphold our mission has driven our success.
Our Services
We offer a wide range of services to meet the diverse needs of our clients. In the realm of property management, our mission is straightforward: to simplify property ownership and maximize property value. As a CAI-affiliated company, we proudly service the finest condominium and homeowner associations throughout the greater Boston area. Our comprehensive scope of condominium management services includes financial management and reporting, bookkeeping and bill pay, 24-hour on-call service, budgeting, trustee and unit owner meetings, preventative maintenance, property maintenance, unit owner relations, capital improvement oversight, vendor relations, project management, and administrative duties.
In addition to condominium management, we also offer apartment management services for landlords and investors. Our proactive initiative in caring for our client's property, commitment to customer service, individualized client attention, and technology-driven management set us apart from the rest. We collaborate with trained, licensed professionals to produce an ultimate service that creates cost solutions and ease of ownership for our customers.
Our construction services include general contracting, construction management, and project management for projects of all sizes, from small-scale renovations to large-scale developments. We have successfully executed many value-added development projects throughout the Greater Boston area, demonstrating our expertise in property acquisition, site planning, permitting, and construction. Our development services encompass everything from property acquisition and site planning to occupancy or resale, ensuring that our clients' projects are completed efficiently and effectively.
Our Mission
At Sun Property Group, Inc., our mission is to simplify ownership and maximize value for our clients. We strive to provide exceptional customer service, individualized attention, and unparalleled expertise in the real estate sector. Over the last decade, our dedication to our mission has driven our success, and we look forward to continuing to serve our clients' needs.
Poor Communication and Unresponsive Management
Several reviewers expressed frustration with Sun Property Group's communication, or lack thereof. They reported ignored emails, unreturned phone calls, and unresponsive management, leading to delays in addressing issues with the properties.
Maintenance and Repair Issues
Multiple reviewers experienced maintenance and repair issues with their properties, including broken appliances, broken cabinets, and damaged floors. Some reported that their requests for repairs were ignored or delayed, leading to frustration and dissatisfaction.
Safety Concerns and Neglect
Several reviewers raised safety concerns, including holes in walls, broken fire alarms, and lack of USPS mail access. They felt that the management company neglected the properties, leaving tenants vulnerable to safety risks.
Disputes over Deposits and Fees
A few reviewers reported disputes over security deposits and fees, with some claiming that the management company unfairly charged them for damages or cleaning services.
Positive Experiences
On the other hand, some reviewers reported positive experiences with Sun Property Group, praising their attention to detail, responsiveness, and professionalism. They appreciated the company's willingness to address issues promptly and efficiently.
Highlights from 5-Star Reviews
- Attention to detail and professionalism
- Prompt responses to issues and requests
- Friendly and helpful staff
- Effective communication and problem-solving
Highlights from 1-Star Reviews
- Poor communication and unresponsiveness
- Maintenance and repair issues
- Safety concerns and neglect
- Disputes over deposits and fees
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