Less Stress. More Freedom.
At ACRI Community Realty, we take pride in being a locally-owned and employee-owned company, dedicated to providing top-notch property management services to homeowners, condo associations, and property owners in Pittsburgh and surrounding areas. With over 25 years of experience and a 24/7 support team, we strive to make property management stress-free and efficient for our clients.
Our Mission
Our mission is to empower our clients by providing expert guidance, support, and solutions to help them achieve their goals and protect their investments. As a locally-owned and employee-owned company, we understand the unique needs and challenges faced by our clients and are committed to delivering personalized services that cater to their specific requirements.
Our Services
At ACRI Community Realty, we offer a comprehensive range of services designed to cater to the various needs of our clients. From property management to financial management, insurance consulting, and project consulting, we are dedicated to providing expert guidance and support throughout the entire process.
Property Management
Our property management services are tailored to meet the unique needs of each client, whether it's a small condominium association or a large-scale property development. Our dedicated team of experienced professionals will work closely with you to identify areas of improvement, streamline your operations, and ensure your property is well-maintained and well-managed.
Financial Management
Our financial management services are designed to help you better manage your community's finances. Our team of certified accountants will work closely with you to create a budget, track expenses, and ensure that your community's finances are well-managed and transparent.
Insurance Consulting
At ACRI Community Realty, we understand the importance of having a tailored insurance plan that meets the unique needs of your community. Our insurance consulting services will help you navigate the complex world of insurance and ensure that you have the right coverage in place to protect your investment.
Project Consulting
Whether you're looking to add new amenities or undertake a major renovation project, our project consulting services will help you bring your vision to life. We'll work with you to develop a comprehensive plan, identify suitable contractors, and ensure that your project is completed on time, on budget, and to your satisfaction.
Community Served
At ACRI Community Realty, we serve a variety of communities in Pittsburgh and surrounding areas, including Allegheny County, Beaver County, Butler County, Lawrence County, Washington County, and Westmoreland County.
Issues with Communication and Responsiveness
Many reviewers have reported poor communication and unresponsiveness from ACRI Realty. Clara Hanny mentioned that her HOA Board has been trying to get in touch with ACRI about a leaky gutter issue for months, but no one has called or emailed back. Similarly, Terry Tague and Greg Coticchia expressed frustration with the lack of response from ACRI to their concerns.
Poor Property Management
Reviewers have also reported poor property management services from ACRI. Terry Tague mentioned that since ACRI took over management of his complex, basic services have declined, including snow and ice removal, lawn care, and trimming of bushes. Greg Coticchia was upset that ACRI arbitrarily changed the grass-cutting schedule, leaving him to cut his own grass.
Inconsistencies and Unprofessionalism
Morgan Carpenter-Panuski and Julie Koritko reported inconsistent implementation of community rules and unprofessional behavior from ACRI staff. Morgan mentioned that the company's website has changed three times in four years, requiring her to create new accounts to access HOA documents. Julie shared a story about a dismissive response from a property manager and the receptionist's refusal to let her speak to someone else.
Financial Mismanagement
Jessica Nasse reported that ACRI mismanaged her community's funds, leading to a deficit of over $18,000. She also mentioned that the company refused to hold a landscaper accountable for damage to properties and paid for repairs out of HOA funds.
Positive Experiences
On the other hand, Angie Peluso and Marc Rosenwasser had positive experiences with ACRI Realty. Angie found Kate to be very helpful and professional in her interactions with them. Marc appreciated the responsiveness and helpfulness of Kiley Shively and ACRI in addressing resident complaints and providing resources for vendors and contractors.
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