Contribute to the success of our customers
DMC Logistics is a leading provider of customized logistics and delivery solutions, established in 1986. With over three decades of experience in the industry, we have positioned ourselves as a regional carrier, specializing in addressing the unique challenges of the Southwestern USA's terrain, weather conditions, and rural distance between service points. We operate with a clear core purpose - to contribute to the success of our customers.
Our commitment to delivery excellence is rooted in our core ideology, which drives us to provide secure, safe, and reliable services to our clients. We achieve this through a time-sensitive focus on industries servicing the healthcare and essential services community, stagged reopenings, and facilities across the Southwestern USA. Our ground and air network, along with industry-specific expertise, enables us to offer Same-Day, Next-Day, or Multiple-Day services, tailored to meet the evolving needs of our customers.
Our Services
At DMC Logistics, we offer a wide range of services designed to cater to the diverse needs of our customers. Here are some of the services we provide:
- Air Freight: We offer air freight services that ensure your goods are delivered quickly and efficiently. Our team is experienced in managing the complexities of air freight, ensuring your goods arrive at their destination on time.
- Business Delivery: We provide business delivery services that are designed to meet the needs of businesses of all sizes. Whether you need to send documents, packages, or pallets, we have a solution that will fit your needs.
- Distribution and Pool Point Freight: Our distribution and pool point freight services are designed to help you manage your supply chain effectively. We can handle the distribution of your goods from our facilities to your customers, ensuring that your products are delivered on time and in excellent condition.
- Home Delivery: We offer home delivery services that are designed to provide convenience to your customers. Our team can handle the delivery of goods directly to your customers' homes, ensuring that they receive their orders quickly and efficiently.
- Interoffice and Medical + Lab Outsource Delivery: We provide interoffice and medical + lab outsource delivery services that are designed to meet the needs of healthcare and essential services providers. We understand the importance of timely and reliable delivery in these industries, and we are committed to providing the highest level of service.
- Pharma Contract of Carriage: Our pharma contract of carriage services are designed to meet the needs of the pharmaceutical industry. We understand the unique challenges of transporting pharmaceutical goods, and we have the expertise and experience to ensure that your goods are delivered safely and efficiently.
- Retail + e-Commerce White Glove: Our retail + e-commerce white glove services are designed to provide an exceptional level of service to your customers. We can handle the delivery of high-value goods, ensuring that they are delivered with care and attention to detail.
Our Commitment
At DMC Logistics, we are committed to providing the highest level of service to our customers. We understand the importance of timely and reliable delivery, and we are dedicated to ensuring that your goods are delivered on time, every time. Whether you need to send a package across town or across the country, we have the expertise and experience to get the job done right.
To learn more about our services or to open a new account, please contact us at 1-800-825-7274 (option 2) or salesinquiry@dmc-logistics.com. We look forward to serving you.
Company Review Summary
Poor Customer Service and Safety Concerns
The reviews highlight several issues with the company, including poor customer service, late deliveries, and safety concerns. Many reviewers expressed frustration with the company's lack of effort to fix these issues.
Lack of Communication
Several reviewers mentioned the company's poor communication skills, with one reviewer stating that the company failed to provide skills to new employees despite asking for them. Another reviewer described the company's bosses as rude and unprofessional.
Delays and Unprofessional Behavior
Reviewers complained about late deliveries and the company's lack of effort to resolve issues. One reviewer recounted a near-miss incident involving a driver who ran a stop sign. Another reviewer described a driver who almost hit a truck at an intersection.
Positive Experience
However, two reviewers had positive experiences with the company. One reviewer praised the company's fast unloading service and good customer service. Another reviewer appreciated being received and his trailer being unloaded quickly.
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