Your Partner in Logistics
At Pronto Shipping and Storage, Inc., we are a full-service logistics, shipping, and warehousing company with over 8 years of experience in the industry. Our company was founded by Tramell Kukoyi in 2013 with the mission to provide exceptional services to our customers. Over the years, we have grown to become a reputable name in the industry, offering a wide range of services to meet the needs of our clients.
Our Services
Our services are designed to cater to the needs of various industries, including retail, manufacturing, and more. At Pronto Shipping and Storage, we understand the importance of timely delivery, and we strive to provide our customers with reliable and efficient logistics solutions. Our services include:
- Bonded Warehousing / Transloading: Our bonded warehousing facilities are designed to provide secure and controlled storage of goods. Our expert team will handle your import and export shipments with care, ensuring that your products are stored safely and efficiently.
- Secured Container Yard: Our Secured Container Yard is a state-of-the-art facility designed to provide safe and secure parking for your trucks and trailers. Our yard is equipped with 24/7 surveillance cameras, and our security team is always on site to ensure the safety of your goods.
- Drayage Carrier: With our extensive network of carriers, we can move your goods quickly and efficiently from one location to another.
- Air Freight: Our air freight services provide fast and reliable transportation of your goods across the globe.
- Ocean Freight & Import/Export Shipping: Our experienced team will handle all aspects of your ocean freight and import/export shipping needs, ensuring that your goods arrive safely and on time.
- Custom Crating & Palletizing: Our team will work closely with you to design and assemble custom crates and pallets that meet your specific needs.
- Cold and Dry Storage: Our warehouse facilities are designed to provide temperature-controlled storage for your perishable goods, ensuring that they arrive in the same condition they left your facility.
Our Accomplishments
At Pronto Shipping and Storage, we take pride in our accomplishments and certifications, including:
- State of Texas HUB Certified: We are proudly certified as a Historically Underutilized Business (HUB) by the state of Texas, recognizing our commitment to minority-owned businesses.
- SBA 8(A) Certified: We are certified by the Small Business Administration (SBA) as an 8(a) Business Development Program participant, making us eligible for government contracts.
- WOSB/EDWOSB Certified: We are certified as a Woman-Owned Small Business (WOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) by the Small Business Administration (SBA).
- Federal Hub Zone Certified: We are certified as a Federal Hub Zone firm, allowing us to provide services to government agencies and federal contractors.
Locations and Contact Information
We have two locations in Houston, Texas:
- Chimney Rock Location: 3354 Chimney Rock Rd, Houston, TX 77056
- East Loop Location: 7425 Martin Luther King Blvd, Houston, TX 77033
You can contact us at:
Phone: (713) 782-1703
Email: contact@prontoshippingandstorage.com
Business Practices
Many reviewers have expressed dissatisfaction with this company's business practices. Some have accused them of stealing customer information and charging exorbitant prices for services. Others have reported experiencing poor customer service, with employees being unresponsive and unhelpful.
Unreliable Services
Reviewers have consistently complained about the unreliability of the company's services. Packages have gone missing, and deliveries have been delayed or failed to materialize. This lack of reliability has caused frustration and inconvenience for customers.
Poor Communication
Several reviewers have criticized the company for poor communication. This includes ignoring customer queries, failing to respond to concerns, and being unwilling to correct errors on bills.
Untrustworthy Employees
Reviewers have also reported negative experiences with employees, describing them as unprofessional, uncooperative, and even mean. This has added to the overall negative perception of the company.
Overall Impression
The overwhelming consensus is that this company is untrustworthy and unreliable, with reviewers advising others to avoid doing business with them.
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