At City Wide Pool Service, we pride ourselves on being the "right-size" company for all your service and repair needs. We're small enough to give you that personal attention that each and every customer deserves, yet large enough to handle all of your daily services, repair needs, and emergency calls. As an owner-operated small business, you'll always be able to talk to the boss when you need to. As a matter of fact, you'll probably see us out at your pool.
Our team has a combined 60+ years of experience in the pool service industry, ensuring that our technicians are experts in their craft. Our 7-Step Process Guarantee ensures that your pool and spa will always be maintained to the highest standards, providing you with peace of mind and a sparkling clean pool.
Our Services
At City Wide Pool Service, we offer a wide range of services to keep your pool clean, safe, and enjoyable. Our services include:
- Clean Tile: We thoroughly clean the tile and coping of your pool to remove dirt and algae buildup.
- Skim Pool: We skim the surface of your pool to remove floating debris and maintain water clarity.
- Brush Pool: We brush the walls and floor of your pool to remove dirt and debris accumulation.
- Empty Baskets: We empty the baskets of your pool to prevent clogging of the skimmer basket.
- Backwash Filters: We backwash your filters to clean and maintain them properly.
- Water Chemistry: We test and balance the water chemistry of your pool to ensure a healthy and safe swimming environment.
Why Choose Us
We understand that choosing the right pool service provider can be a daunting task. At City Wide Pool Service, we're committed to providing exceptional service, reliability, and quality workmanship. We're fully licensed and insured, giving you peace of mind knowing that your pool is in good hands.
Our Promise
At City Wide Pool Service, we promise to:
- Provide reliable and regular service visits to keep your pool clean and maintained.
- Promptly address any issues or concerns you may have about your pool.
- Keep you informed about any maintenance or repairs required for your pool.
- Offer flexible scheduling to accommodate your needs and preferences.
- Provide expert advice on pool maintenance and repair to ensure the longevity of your pool.
Professionalism and Quality of Work
Many reviewers praised City Wide Pool Service for their professionalism and quality of work. Authors Valorie Vasquez, Rowene Gutowski, and Doug McHam all gave 5-star ratings and mentioned that the technicians were honest, professional, and did a great job. However, some reviewers had negative experiences. Authors Alexander Calderon, Jeremy Morris, and Barbi Augustyniak all gave 1-star ratings and complained about the lack of professionalism, punctuality, and quality of work.
Communication Issues
Several reviewers mentioned communication issues with City Wide Pool Service. Authors Barbi Augustyniak and Anette Normark Jaeger both had issues with responsiveness and follow-up on their concerns. Author Kenny Phillips was left with the impression that the company was untrustworthy and dishonest.
Issues with Service
Some reviewers mentioned issues with the quality of service. Authors Jeremy Morris and Barbi Augustyniak both had problems with algae growth and green water, which they attributed to poor maintenance. Author Barbi Augustyniak also mentioned that the company failed to clean her pool thoroughly, leaving dirt and debris behind.
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