Compassionate Care. Professional Help. Call Us Today!
At Access Wellness Group, we are a team of experienced and highly respected professionals dedicated to providing compassionate counseling services to individuals, families, and organizations in Kentucky. Our team consists of seasoned therapists, counselors, and mental health professionals who work collaboratively to provide expert care and support to our clients.
Our Mission
Our mission is to provide accessible and professional mental health services to our clients, empowering them to achieve emotional wellness and a healthier approach to daily life. We believe that by working in a collaborative and supportive environment, we can help our clients acquire the tools and resources needed to overcome life's challenges.
Our Services
At Access Wellness Group, we offer a wide range of counseling services designed to address the unique needs of our clients. Our services include:
- Couples Counseling
- Depression and Anxiety Therapy
- Family Therapy
- Parenting Support
- Grief Counseling
- Stress Management
- Addiction Recovery
- Medication Management
- EAP Solutions
Our team of experts takes a compassionate and non-judgmental approach to counseling, working closely with each client to develop personalized treatment plans tailored to their specific needs and goals.
Our Team
Our staff consists of experienced and licensed mental health professionals, including psychiatrists, therapists, counselors, and support staff. Our team is dedicated to providing exceptional care and support to our clients, working collaboratively to ensure the best possible outcomes.
Why Choose Us
At Access Wellness Group, we are committed to providing accessible, compassionate, and professional mental health services to our clients. Our team is dedicated to helping individuals, families, and organizations achieve emotional wellness and a healthier approach to daily life. With our expertise, experience, and commitment to excellence, we are confident that we can make a positive difference in the lives of those we serve.
Office Staff and Communication Issues
Several reviewers expressed frustration with the office staff, citing issues with responsiveness, rudeness, and unhelpfulness. Some mentioned being hung up on, placed on hold for extended periods, or having trouble getting through to the office staff. Others mentioned difficulties with scheduling appointments, canceling appointments, and discussing important details with the office staff.
Therapist and Counselor Quality
On the other hand, many reviewers praised their therapists and counselors, citing excellent care, helpfulness, and professionalism. Some mentioned specific therapists, such as Sheryl Woolverton, Dr. Seitz, and Gina Settle, who were highly praised for their expertise, kindness, and support.
Prescription and Medication Issues
Several reviewers experienced difficulties with prescription refills, citing issues with timing, dosage, and communication. Some mentioned having to stop taking medications abruptly due to office staff failures, which can be dangerous.
Overall Experience
Reviewers had mixed experiences with Access Wellness Group, with some having very positive experiences and others encountering significant issues with office staff, communication, and prescription management.
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