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Life at the beach should be more fun, less work!

A Team Committed to Enhancing Your Coastal Experiences

Life at the beach should be about relaxation, rejuvenation, and enjoying the beauty of your surroundings. At Crystal Waters Realty, we understand that juggling the responsibilities of property ownership or rental investments can often feel overwhelming. That's why we're committed to providing comprehensive, personalized solutions to make your coastal experience as seamless and enjoyable as possible.

Dedicated Expertise for Every Need

Our experienced team offers a diverse array of services to cater to your specific needs:

Real Estate Sales

  • Market expertise in Destin, Miramar Beach, and Santa Rosa Beach
  • Comprehensive market analysis and valuation
  • Professional negotiation and marketing strategies
  • Seamless closing process

Property Management

  • Both long-term and vacation rental property management options
  • Detailed tenant screening and selection process
  • Comprehensive rental management and communication
  • Detailed financial reporting and analysis
  • Responsive maintenance and repair services

Informed Guidance and Support

Our brokers, Bill Grannan and Terry Edwards, are seasoned professionals with deep understanding of the local market and unparalleled dedication to client satisfaction. They are passionate about helping clients achieve their real estate goals and make the most of their coastal experience.

Putting Clients First

At Crystal Waters Realty, we prioritize open communication, personalized attention, and proactive solutions. We believe in building strong relationships with our clients and actively listening to their needs. Our team is committed to exceeding expectations and ensuring your complete satisfaction.

Join Us on Your Coastal Journey

Whether you're a seasoned investor or a first-time homeowner, Crystal Waters Realty is your trusted partner in achieving your coastal dreams. Contact us today and let us guide you through every step of your journey, from finding the perfect property to seamless management and beyond.

Reviews
Positive: Terry was praised for being honest, kind, and attentive, and providing great service.
Negative: Many guests reported issues with the condition of their rentals, poor communication, and unaddressed concerns.

Crystal Waters Vacations Review Summary

Customer Service

The customer service experience with Crystal Waters Vacations has been inconsistent. Some reviewers praised the prompt responses and helpfulness of the management team, specifically Terry, who was described as "honest, kind, attentive, and has a great staff". However, others reported being ignored or dismissed when they raised concerns about their rentals.

Rental Properties

Several reviewers reported issues with the condition of their rental properties, including old appliances, broken blinds, and infestations of large roaches. The maintenance of the properties seems to be a recurring problem, with some guests feeling that the value for the price paid was not good.

Communication

There were issues with communication between the management company and guests. Some reviewers felt that their concerns were not addressed, and others were given poor reviews despite being respectful and quiet during their stay.

Overall Experience

The overall experience with Crystal Waters Vacations has been mixed. While some guests had a positive experience and appreciated the prompt service, others were disappointed with the condition of their rentals and the lack of response to their concerns.

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