Building Roofs to Last a Lifetime
At Whatley Roofing, we're a family-owned and operated roofing contractor based in Plano, Texas, serving the Dallas Metroplex and surrounding areas for over two decades. Our team of licensed and certified roofing experts is committed to providing exceptional service, superb craftsmanship, and unparalleled customer satisfaction. We pride ourselves on building roofs that last a lifetime, and our clients' testimonials are a testament to our dedication to excellence.
Our Services
We offer a wide range of roofing services, including roofing installation, replacement, and repair. Our team is skilled in working with various types of roofs, including wood shakes, composition roofs, tile, slate, metal, and more. We also provide expert insurance claims assistance, walking our clients through the process of filing a roof replacement insurance claim with their homeowners' insurance company.
Our Commitment to Quality
At Whatley Roofing, we're committed to using only the highest-quality materials and employing the most skilled craftsmen to ensure that every roofing project meets our exceptional standards. We understand that a roof is more than just a necessary component of a home; it's a valuable investment that requires attention to detail, precision, and expertise.
Why Choose Whatley Roofing?
With years of experience serving the Dallas Metroplex and surrounding areas, we've built a reputation for trustworthiness, reliability, and exceptional craftsmanship. Our clients trust us to handle even the most complex roofing projects, and we're proud to have earned a reputation as one of the most trusted and respected roofing contractors in the region.
Our Mission
At Whatley Roofing, our mission is to provide exceptional roofing services that exceed our clients' expectations. We're dedicated to building long-term relationships with our clients, providing them with the highest level of service, and ensuring that every roofing project meets our exceptional standards of quality, craftsmanship, and customer satisfaction.
Overall Experience with Whatley Roofing
Positive Experiences
Whatley Roofing has received praise for their excellent work, timely completion of projects, and high-quality products. The owners are commended for their honesty and commitment to standing behind their work. The crews employed by the company are also praised for their technical and people skills.
Negative Experiences
On the other hand, some customers have reported negative experiences with Whatley Roofing. Some of the issues mentioned include failure to pass city inspections, damage to property during roofing projects, poor customer service, and failure to complete work after being paid by insurance companies.
Specific Issues
Some of the specific issues mentioned in the reviews include:
- Failure to pass city inspections
- Damage to property, such as patio doors and trimmings, during roofing projects
- Poor customer service, including failure to return calls and resolve issues
- Failure to complete work after being paid by insurance companies
- Subcontracting work and not taking responsibility for the outcome
Defending the Company
One reviewer came to the defense of Whatley Roofing, stating that the negative review on Google was from a non-customer trying to harm the competition. This reviewer praised the company's work and attention to detail, citing their own positive experience and recommendation from their realtor.
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