Human Behavior Institute (HBI) is a full-service behavioral health organization dedicated to providing exceptional care and customer service. Since its founding in 1990, HBI has established itself as a leader in developing effective quality assurance programs and has made significant contributions to the field of behavioral health.
Our Mission
At HBI, we believe that the management and delivery of behavioral health services is a partnership among members, providers, employers, and shareholders. Our mission is to promote early intervention, wellness, and high-quality accessible behavioral health to our customers in an efficient and financially sound manner.
Our Services
HBI offers a wide range of services, including clinical services, mobile services, specialized programs, case management, and managed care solutions. Our clinical services are designed to address the unique needs of individuals, children, and families, and are delivered by a team of highly skilled and experienced professionals.
Clinical Services
Our clinical services are designed to provide solution-focused treatment for a range of behavioral health conditions, including ADHD, depression, anxiety, and substance abuse. Our team of clinicians, including psychiatrists, psychologists, Licensed Professional Counselors (LPCs), and Licensed Marriage and Family Therapists (LMFTs), work together to provide comprehensive care that addresses the physical, emotional, and psychological needs of our patients.
Mobile Services
In addition to our clinical services, HBI also offers mobile services that provide immediate support and intervention in the community. Our mobile response team is available 24/7 to provide crisis intervention, mental health assessments, and referrals to our patients.
Specialized Programs
HBI offers a range of specialized programs that address the unique needs of specific populations, including children and families, adults, and seniors. Our programs are designed to promote healthy behaviors, prevent substance abuse, and provide support and education to individuals and families living with mental health conditions.
Case Management
Our case management services are designed to provide comprehensive support to our patients, including case management, care coordination, and education. Our case managers work closely with our patients, their families, and our clinicians to develop personalized plans that address their unique needs and goals.
Managed Care Solutions
HBI's managed care solutions are designed to provide cost-effective and efficient care to our patients. Our managed care programs are designed to promote health, prevent illness, and provide access to necessary medical and behavioral health services.
Our Team
At HBI, we are committed to delivering exceptional care and service to our patients, providers, and employers. Our team of highly skilled and experienced professionals includes psychiatrists, psychologists, LCSWs, LMFTs, LPCs, and other mental health professionals. Our team is dedicated to providing high-quality care and customer service to our patients and stakeholders.
Our Values
At HBI, we are guided by a set of core values that reflect our commitment to delivering exceptional care and service. Our values include:
- Accountability: We are accountable for our actions and the care we provide to our patients.
- Creativity: We believe in thinking outside the box and developing innovative solutions to complex problems.
- Diversity: We celebrate the diversity of our patients, providers, and staff, and strive to create an inclusive and welcoming environment.
- Integrity: We are committed to honesty, transparency, and ethical behavior in all of our interactions with our patients, providers, and stakeholders.
- Measurable Outcomes: We believe that performance should be measured, and we strive to achieve measurable outcomes that demonstrate the quality and effectiveness of our care.
Get Started
If you're ready to take the first step towards better mental health, we're here to help. Contact HBI today to learn more about our services, programs, and team.
Disappointing Experiences
HBI has received numerous negative reviews from patients who have had to deal with unprofessional staff, long wait times, and poor communication. Many reviewers have mentioned that it's hard to get a hold of a staff member, and when they do, they are often met with a new person each visit, making it difficult to establish a connection. Some have also experienced issues with medication management, billing problems, and inadequate patient care.
Inconsistent Treatment
Patients have also had inconsistent experiences with treatment. Some have reported seeing different therapists or doctors each time they visit, which can make it difficult to establish a rapport or get necessary treatment. Additionally, some have had to deal with billing issues, including being charged for missed appointments or receiving incorrect bills.
Unpleasant Atmosphere
The atmosphere at HBI has also been criticized. Some reviewers have mentioned that the waiting area is uncomfortable and not conducive to a relaxing environment. This can add to the overall frustration and anxiety that patients may already be experiencing.
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