At Cottage Grove Apartments, we're dedicated to providing you with a comfortable and convenient living experience in the heart of Newport News, Virginia. Our charming community offers 1 and 2 bedroom homes, thoughtfully designed to provide the perfect blend of comfort and style. From our cozy vintage-style cottages to our modern amenities, we've got everything you need to live your best life.
Experience the Best of Newport News
Our location in Newport News puts you in the perfect spot to explore the local area, with easy access to major employment hubs, shopping, and entertainment. And when you're not out and about, you can unwind in our sparkling pool, playground, or on-site dog park. Our community is designed to make your life easier, with convenient amenities like online rental payments, laundry facilities, and 24-hour emergency maintenance.
Amenities for Living Well
We believe that a well-designed community gives your life that extra element of appeal. That's why we offer a range of amenities to make your life easier and more enjoyable. From our swimming pool to our playground and on-site dog park, we've got everything you need to live your best life. And with our convenient location, you'll be just a short drive from the best of Newport News.
Pet-Friendly Community
At Cottage Grove Apartments, we know that your furry friends are part of the family. That's why we're a pet-friendly community, with a designated dog park and plenty of green spaces for you and your pet to enjoy.
Neighborhood Charm
Our neighborhood is designed to make you feel at home, with a charming community layout and plenty of green spaces to enjoy. And with our convenient location, you'll be just a short drive from the best of Newport News.
Schedule a Tour Today!
Ready to experience the best of Newport News? Schedule a tour of Cottage Grove Apartments today and see why we're the perfect choice for anyone looking for a comfortable and convenient living experience.
Poor Customer Service and Maintenance Issues
Several reviewers expressed frustration with the apartment complex's management and maintenance staff, citing poor customer service, delayed or unresolved maintenance issues, and a lack of concern for tenants' needs. Some reviewers mentioned being ignored or dismissed by the staff, and others reported waiting months for repairs to be made.
Discrimination and Lack of Accommodations
One reviewer accused the apartment complex of discriminating against their autistic child, claiming that they were not provided with a suitable living arrangement despite requesting accommodations. Another reviewer mentioned being charged extra fees for services that were not clearly explained.
Unacceptable Living Conditions
Several reviewers described subpar living conditions, including old and outdated appliances, cracks in walls and floors, and malfunctioning fixtures. Some mentioned issues with pests, mold, and mildew, which were not adequately addressed by the maintenance staff.
Positive Experiences with Staff
On the other hand, some reviewers praised specific staff members, such as Natasha McBride, for their professionalism, kindness, and helpfulness. These reviewers reported positive experiences with the move-in process and appreciated the attention to their needs.
Concerns about Safety and Health
Some reviewers expressed concerns about the safety and health of the living environment, citing issues with trash and sanitation, as well as the presence of mold and pests. One reviewer mentioned being subjected to unhealthy living conditions, including a malfunctioning refrigerator that caused food to spoil.
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