Empowering minds, Restoring lives
Next Step Treatment Center is a community-based health care organization serving the greater Baltimore metropolitan area, dedicated to providing compassionate, effective, and person-centered behavioral healthcare treatment to its consumers. Established in 2017, we offer comprehensive programs that address alcohol/drug addiction, mental health, and co-occurring disorders. It is our firm belief that an attitude of sincerity, caring, and hope is essential to ensuring the long-term healing and positive transformation of those we serve.
Our Mission and Vision
Our mission is to lead the healthcare industry in mental health and addiction recovery services through comprehensive medical and therapeutic techniques as well as compassionate services. Rooted firmly in its beliefs and in service of its mission, Next Step Treatment Center will provide high-quality, effective health and compassionate services to the residents of the communities it serves.
Our Services
We offer a wide range of services designed to help individuals overcome mental health and addiction challenges. Our services include Mental Health, Addiction Recovery, Psychiatric Rehabilitation Program, Medication Management, Individual Therapy, Group Therapy, Youth Services, and Teletherapy. Our team of experienced professionals is dedicated to providing personalized care and support to help our clients achieve long-term recovery and wellness.
At Next Step Treatment Center, we believe that every individual deserves access to high-quality, affordable behavioral healthcare services. We accept various insurance plans and offer flexible payment options to ensure that our services are accessible to those who need them.
Our Commitment to Excellence
We are committed to providing exceptional care and support to our clients. Our team of professionals is dedicated to staying up-to-date with the latest research and best practices in behavioral healthcare. We are proud to be accredited by CARF, a recognition of our commitment to excellence in healthcare.
Mixed Reviews
The reviews for Next Step are mixed, with some praising the staff and services, while others criticizing the facility and staff. Staff is a common theme in both positive and negative reviews.
Positive Reviews
The staff at Next Step is described as great, caring, compassionate, and professional. Reviewers appreciate the help and support they received from staff members, including Mrs. Linda, Mrs. Williams, and Mrs. Mary. The facility is also seen as a place where people can lend a helping hand to get their lives started again.
Negative Reviews
However, some reviewers had a poor experience at Next Step. One reviewer was disappointed with the staff's unprofessionalism and lack of urgency. Another reviewer was frustrated with the interview process, which was cancelled without notice. They also described the staff member, Yvette, as rude.
Lack of Organization and Unqualified Staff
The negative reviews highlight concerns about the facility's organizational skills, with one reviewer not receiving important emails or follow-up calls. Another reviewer was appalled by the therapists' lack of qualifications and the overall care provided. The reviewer even went so far as to say that the facility is not capable of taking care of a live human being.
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