Determined. Knowledgeable. Experienced.
At Tenacity Psychological Services, PLLC, we believe that healthcare is a human right. We are dedicated to providing high-quality mental health services to individuals, couples, and families in the Chicagoland area. Our team of experienced therapists are passionate about working with a diverse array of clients and issues, and we specialize in treating trauma and taking a trauma-informed approach to our work.
Our Mission and Vision
Our mission is to motivate, inspire, and encourage America's healthcare professionals, trainees, students, and patients to actively advocate for the transformation of our nation's current predatory for-profit healthcare system into a modern universal single-payer program for the nation. Our vision is to create a mental health organization that demonstrates how healthcare professionals can and must move beyond talking about healthcare as a human right to actively promoting healthcare justice in our nation through our policies, programs, and political participation.
Our Approach to Therapy
Our therapists are passionate about and have experience working with a diverse array of clients and issues. We do not believe in taking a "one-size-fits-all" approach to the therapeutic process and find that an over-reliance on rigid or manualized treatments can interfere with the ability of therapists to develop a deeper understanding of and therapeutic connection with their clients. We strive to deeply understand our clients' unique individual and collective experiences and identities and the role that broader social, economic, and political systems play in their everyday lives. In taking the time to gain a deeper understanding of the context of the issues and concerns our clients are facing, we are better able to "meet clients where they're at" and understand what's most important to them in life and what they want to get out of therapy.
Areas of Expertise & Types of Therapy
We offer a wide range of therapeutic services, including child and adolescent psychotherapy, couples and family psychotherapy, men's health, life transitions and identity issues, gender, sexuality, and relationships, and existential-humanistic psychotherapy. Our therapists draw from relevant scientific research as well as their clinical experience and training to provide clients with the best possible treatment options available to them.
Services Offered
We provide a wide range of psychological services to suit the needs of our clients. Our services include individual therapy, couples therapy, and family therapy. We work collaboratively with each client to identify and address specific challenges in their lives using evidence-based approaches and interventions.
About Our Clinical Director
Our Clinical Director, Josiah Miller, was born in Colorado and grew up in the suburbs of Denver. After high school, he spent almost three years volunteering in a diverse array of communities and capacities before finally deciding that he wanted to enroll in college to become a therapist. He earned his doctorate in clinical psychology in 2017 and started Tenacity Psychological Services, PLLC in 2018.
Poor Management and Unprofessional Behavior
The reviewer, Sara Sunshine Rosado, had a highly dissatisfying experience with the mental health practice. The issues began with poor communication and mismanagement of her case. After filling out extensive intake forms, she was told that she would be connected with a therapist soon, but received no updates for over a month. When she reached out, she was given a false excuse about her inbox being full, which was easily proven to be a lie.
Lack of Continuity and Trust
The reviewer was initially assigned to Dr. Driggs, with whom she had a good experience. However, without warning or explanation, she was transferred to a different therapist. This lack of continuity and disregard for her opinion was alarming. Despite her reservations, she gave the new therapist a chance, but soon after, the new therapist took a leave of absence, leaving her to start over again.
Unprofessional Behavior and Gaslighting
The reviewer felt gaslighted by the practice, particularly by Dr. Coats, who made excuses and lied to her. When she complained to Dr. Miller, she was met with a lack of concern and eventually, she was referred out to another practice without notice or process. This patient abandonment was perceived as a way to avoid taking responsibility for the practice's mistakes.
Lack of Concern for Patient's Well-being
The reviewer felt that the practice showed no concern for her well-being or continued care. They prioritized self-preservation over patient satisfaction and trust. The reviewer warns others who struggle with trust, trauma, or gaslighting to avoid this practice and seek better options.
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