Striving for Excellence in Proactive Real Estate Management
At JCHiggins and Associates, we're proud to be a local property management company specializing in the management of income-producing real estate and community associations in the south Puget Sound region. Since 1982, we've nurtured our company to foster an unparalleled management system that promotes solid, long-lasting relationships based on respect, results, and value. Our team of talented professionals is dedicated to providing unmatched results and unbeatable value, earning us a reputation for being truly committed to excellence in proactive real estate management.
Our Mission
Our ongoing vision is to remain the most dependable and cost-effective real estate management company in the south Sound. We consistently provide unmatched results and unbeatable value, upholding high standards of care, outstanding service, and cost-effectiveness. We have a passion for what we do and take pride in not only what we do but how we do it - with ethics, honesty, and integrity. If it can't be done that way, we feel it shouldn't be done at all.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our clients. Our services include:
- Property Management: We manage a diverse portfolio of residential and commercial properties, including apartments, condominiums, community associations, and single-family homes.
- Community Association Management: We provide expert management services to community associations, including budgeting, accounting, and maintenance coordination.
- Real Estate Professional Services: We offer a range of services to real estate professionals, including property management, marketing, and sales support.
- Service Providers: We work with a network of trusted service providers to provide a range of services, including maintenance, repairs, and renovations.
Our Team
Our team of experienced professionals is dedicated to providing exceptional service to our clients. Our staff includes:
- JC Higgins, Founder: JC started the business in 1982 and has been instrumental in developing the company into what it is today.
- Amber Emery, Executive Director: Amber has over 32 years of real estate management and accounting experience and is a natural-born leader with an uncanny business sense.
- Dave Emery, Deputy Executive Director: Dave has been involved in business management since 1986 and has focused on the real estate management industry since 1993.
- Amanda Arends, Designated Broker: Amanda manages a portfolio of single-family homes, multi-plexes, and apartment communities.
- Lorne Martin, Director of Community Association Engagement and Care: Lorne is responsible for managing the day-to-day affairs of a portfolio of community associations.
- Aaron Emery, Director of Business Management: Aaron is in charge of our internal business functions and manages its needs.
- Anthony Tanon, Deputy Director of Community Association Care: Anthony is responsible for the management of a portfolio of community associations.
- Dave Emery, Commercial Property Manager: Dave manages our portfolio of office, warehouse, and retail properties.
Our Values
At JCHiggins and Associates, we value:
- Ethics: We operate with the highest level of integrity, honesty, and transparency.
- Excellence: We strive for exceptional results and continuous improvement.
- Teamwork: We work together as a team to achieve our goals.
- Respect: We treat our clients, colleagues, and partners with respect and dignity.
Overview of Reviews
The majority of the reviews are overwhelmingly positive, praising JC Higgins and Associates for their exceptional service, professionalism, and responsiveness.
Excellent Property Management
Many reviewers praised JC Higgins for their excellent property management services, citing their professionalism, effective communication, and ability to address issues promptly. They were also commended for their helpfulness, courtesy, and responsiveness.
Trustworthy and Reliable
Reviewers praised JC Higgins as a trustworthy and reliable partner in managing their properties, citing their accessibility, prompt responses to inquiries, and ability to address concerns.
Highly Recommended
Many reviewers highly recommended JC Higgins and Associates, citing their excellent service, competitive pricing, and transparency in their dealings.
Poor Service and Blame-Shifting
Some reviewers criticized JC Higgins for poor service, blaming renters for their mistakes, and making excuses instead of apologizing and taking responsibility. They were also criticized for their responses to complaints, which were seen as dismissive and unhelpful.
Overly Aggressive Enforcement
One reviewer criticized JC Higgins for being overly aggressive in enforcing rules, citing excessive notices and fines for minor infractions.
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