Business Details
Emergency
services
Trusted Property Management Services in Western New York
Realty Performance Group is a trusted property management company serving Western New York. Our experienced team delivers comprehensive solutions for condos, apartment complexes, retail spaces, and townhomes. We specialize in financial management, proactive maintenance, and rule enforcement, ensuring properties operate smoothly. With offices in Rochester, Buffalo, and Syracuse, we prioritize open communication and collaboration with HOA boards and residents. Our 24-hour emergency service guarantees prompt responses to urgent issues. We leverage industry expertise to transform properties into thriving communities, offering computerized bookkeeping, marketing strategies, and multi-media promotion.Our team includes certified professionals with decades of experience in real estate development, construction, and community association management. We handle insurance policies, rent collections, and regular inspections to maintain property value. Our commitment to excellence extends to interior maintenance, winterizations, and cost-effective construction services. Trust us to optimize your real estate goals with unparalleled expertise and personalized service.
Services
Property Management
Maintenance Services
Construction Services
Brokerage Services
Financial Reports
Computerized Bookkeeping
Marketing
Collections
Insurance Policies
Emergency Services
Highlights and features
- We offer 24-hour emergency response for urgent property issues.
- Our team includes certified professionals with over 25 years of experience.
- We use computerized bookkeeping for accurate financial management.
- We provide multi-media marketing to attract quality tenants.
- We handle value-enhancing tenant placements for property owners.
Associations and certifications
- BOMI International
- Institute of Real Estate Management (IREM)
- Community Associations Institute (CAI)
- National Board of Certification of Community Association Managers (NBC-CAM)
Services
Property Management
Our property management services cover financial oversight, rule enforcement, and resident collaboration. We handle bookkeeping, insurance policies, and rent collections while maintaining common areas. Our team ensures compliance with regulations and provides regular property inspections to preserve value and functionality.
Maintenance Services
We offer 24/7 emergency maintenance, interior repairs, and seasonal winterizations. Our team addresses upgrades, plumbing issues, and HVAC needs promptly. Regular inspections and proactive care ensure properties remain in optimal condition year-round.
Construction Services
Our construction services include cost-effective material sourcing and project management. We specialize in renovations, tenant improvements, and capital projects. Our experts ensure quality execution while maximizing budget efficiency for property owners.
Brokerage Services
We provide brokerage services for property analysis, tenant placement, and deal negotiation. Our team uses multi-media marketing to attract qualified buyers and renters. We focus on maximizing property value through strategic market positioning.
Financial Reports
Our financial reporting includes detailed performance tracking, budget planning, and rent collection management. We use computerized systems for accuracy in transactions and provide transparent reporting to keep owners informed about their property's financial health.
People
Robert F. Marvin
President
President with 28+ years in real estate development and property management. Holds RPA and FMA designations from BOMI International. Licensed real estate broker and master electrician with construction expertise.
Nicholas J. Harris
Vice President
Vice President with 25+ years in property management. Earned CPM and PCAM certifications. Licensed real estate broker and Regional Vice President of IREM overseeing NY, NJ, DE, and PA chapters.
Chad T Fetterman
Vice President
Vice President with 20+ years managing condominiums and HOAs. Holds CMCA certification from NBC-CAM. Expertise in landscape maintenance and residential/commercial renovations with architectural technology background.
Carolyn M. Blanchard
Vice President
Vice President overseeing bookkeeping and office operations for 20+ years. Extensive experience in community association management. Former club manager for a large Rochester area community association.
Julie McDonald
Property Manager
Property Manager with 25+ years in commercial real estate and student housing. Licensed real estate salesperson with education background in management and personnel oversight.
Questions
What property management services do you offer?
We provide financial reporting, maintenance, construction, brokerage, insurance management, and 24/7 emergency response for residential and commercial properties.
Do you handle HOA management?
Yes, we specialize in homeowners association management including rule enforcement, financial administration, and common area maintenance with dedicated HOA expertise.
Are your services available 24/7?
We offer 24-hour emergency response for urgent property issues but maintain regular business hours for standard operations.
Which areas do you serve?
We serve Rochester, Buffalo, and Syracuse, NY with local offices providing region-specific property management solutions.
What certifications do your team members hold?
Our team includes professionals with RPA, FMA, CPM, PCAM, and CMCA certifications from recognized industry institutions.
How do you handle property maintenance?
We provide prompt repairs, interior maintenance, seasonal winterizations, and regular inspections using in-house expertise to address issues efficiently.
