Your Property, Our Expertise
Our Vision
Regent Realty Services is dedicated to empowering homeowners and tenants through exceptional property management in the DFW Metroplex. We combine empathy, expertise, and technology to foster positive, sustainable relationships for every stakeholder.
Who We Are
Composed of passionate and experienced professionals, Regent Realty Services has built a reputation for integrity, transparency, and outstanding customer care. We prioritize clear communication, meticulous attention to detail, and proactive solutions to ensure your peace of mind.
For Owners
- Full-service property management: Marketing, tenant screening, leasing, maintenance, accounting, and more.
- Expert market analysis: Tracking vacancy rates, rental values, and market trends.
- Vendor management: Building and maintaining reliable relationships with trusted vendors.
- Compliance management: Ensuring adherence to all local and state regulations.
- Detailed reporting: Providing comprehensive financial statements and performance analytics.
For Residents
- Accessible listings: Wide selection of available properties to fit your needs.
- Streamlined application process: Easy online applications and prompt review procedures.
- Responsive maintenance: Efficient and reliable response to repair requests.
- Accessible communication: Friendly and responsive property managers available to address your concerns.
- Professionalism guaranteed: Commitment to upholding ethical standards and fostering lasting tenant relationships.
What Sets Us Apart
- Personalized approach: Customized solutions tailored to your unique needs and goals.
- Industry expertise: Comprehensive understanding of landlord-tenant laws and market trends.
- Advanced technology: Utilizing innovative software and systems to streamline processes and enhance communication.
- Customer-centric philosophy: Dedicated to providing exceptional and personalized service every step of the way.
Our Commitment
Regent Realty Services believes in building valued partnerships with our clients. We are committed to exceeding expectations, maximizing your investment, and creating a positive rental experience for both owners and tenants.
Poor Customer Experience
Multiple reviewers have reported having a horrible experience with Regent Realty, citing poor communication, unprofessionalism, and unfair business practices.
Issues with Application and Credit Score
One reviewer was rejected due to a low credit score, but felt that the company should have checked this before wasting their time with the application process. The reviewer also felt that the company did not handle the situation sensitively, given the sensitive nature of finding a home.
Disputes over Security Deposits and Rent
Several reviewers had issues with getting their security deposits back and disputes over rent reimbursements. One reviewer had to file complaints with the BBB and TREC to try and get their security deposit back, while another reviewer was told to "just sue" the company to resolve the issue.
Poor Management and Lack of Communication
Property owners have also reported poor experiences with Regent Realty, citing issues with management, lack of communication, and unfair practices. One reviewer reported that the company took weeks to respond to emails and did not provide adequate services, resulting in lost revenue for the property owner.
Unfair Business Practices
Reviewers have reported feeling taken advantage of by Regent Realty, with one reviewer stating that the company's owner, Kevin Roe, is a "scam artist." Reviewers have reported feeling disrespected, ignored, and taken advantage of by the company.
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