At Leading Edge CAM, we're dedicated to providing exceptional association management services to communities in Pinellas County, Florida. Established in 2008, our team of experts has managed associations in Pinellas and Hillsborough County for over 15 years, providing a wide range of consulting and association management services tailored to the specific needs of each association.
Our Philosophy
As a reliable service association management company, we operate under strict guidelines set forth by the Florida Statutes and Code of Ethics. We understand the importance of maintaining a fiscal budget, and our experts are committed to providing high-quality service at an affordable rate. Our philosophy is to focus on association management, allowing our certified public accountant (CPA) to perform their accounting specialty, ensuring the highest quality of service to our clients.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of each association. Our services include, but are not limited to:
- Annual meeting assistance, including facilities arrangement, proper mailing of meeting notices and announcements, and help in securing a quorum
- Coordinating the meeting's agenda, compilation, and distribution
- Reviewing property conditions and enforcing governing documents
- Negotiating and soliciting service contracts
- Hiring and supervising on-site personnel and subcontractors
- Establishing and maintaining a resale/rental screening system
- Responding promptly to all requests for service or assistance
- Maintaining a 24-hour emergency service, 365 days a year
- Providing professional recommendations to the board of directors
Experience
Our team consists of dedicated employees, including 14 licensed CAM managers, administration personnel, maintenance personnel, and janitorial personnel. We have a proven track record of delivering exceptional service to associations in Pinellas and Hillsborough County. With our expertise and commitment to excellence, we strive to provide peace of mind to our clients, allowing them to focus on their community.
Overall Dissatisfaction
The majority of the reviews express strong dissatisfaction with Leading Edge CAM and its management team. Many reviewers claim that the company is incompetent, unresponsive, and in some cases, even fraudulent.
Lack of Maintenance and Responsiveness
Several reviews highlight the poor maintenance and lack of responsiveness from the company. Many reviewers have reported issues with trash accumulation, unresponsive property managers, and inadequate maintenance. Some reviewers have also reported difficulty in getting assistance from the company's office staff.
Financial Issues
Some reviewers have expressed frustration with the company's handling of finances. One reviewer reported that the company failed to pay bills, resulting in contractors not being able to work on the property. Another reviewer claimed that the company's refusal to provide full financial statements made it difficult to monitor the use of owner funds.
Communication Issues
Several reviewers have reported difficulty in getting in touch with property managers, including Ben Commons, who allegedly never responds to phone calls. One reviewer even joked that he must be the "president of the United States" because he's so difficult to reach.
Positive Comments
Despite the numerous negative reviews, two reviewers praised the company's services. One reviewer commended Heather and Ben Commons for being "exceptionally good property managers" and noted that their company was the best around. Another reviewer praised the company's professionalism, responsiveness, and courtesy.
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