Our Story
At DealerIT, we pride ourselves on being more than just an IT service provider - we're your trusted partner in the automotive industry. With years of experience under our belt, we've honed in on what dealerships need to thrive in today's fast-paced digital landscape. Our team of experts understands the intricacies of the automotive business and has developed a comprehensive suite of services designed to simplify your technology infrastructure, boost productivity, and keep your data and business safe.
Our Services
We offer a wide range of IT services tailored to meet the unique needs of dealerships like yours. From network infrastructure to cybersecurity, phone systems, and software support, we've got you covered. Our services include:
- Data and Network Infrastructure support
- DMS and CRM support
- Helpdesk and software support
- Vendor negotiation and management
- Network security and VPN access
- Network storage and scanning services
- Construction management
- Voice services
- Technology consultation
Our Approach
At DealerIT, we believe in taking a proactive approach to your technology needs. Our 3-step process ensures that you're always protected and empowered to focus on what matters most - selling cars. Here's how we do it:
- Discover: We get to know you and your technology situation, identifying areas of improvement and opportunities for growth.
- Protect: We integrate into your dealership, implement a customized plan, and safeguard your data and customer experience.
- Relax: Enjoy total peace of mind knowing that all your technology needs and challenges are being owned by a trusted business partner like us.
What Our Clients Say
Don't just take our word for it - our clients rave about our services:
- "DealerIT is a pioneer in IT solutions for the automotive business. Their comprehensive approach to our business is unmatched." - Clayton Murphy, Director of Operations, Hutchinson Automotive
- "DealerIT's knowledge of automotive dealer operations coupled with their in-depth knowledge of internet technologies made them the right partner to manage our entire IT solution." - Kevin Snyder, Vice President, Duval Motor Company
- "They are much more than an IT service; they are true partners. They are experts in their field and extremely knowledgeable in the automotive industry." - John Joyner, CFO/Manager, Hanania Automotive Group
Unsatisfactory Experience
This group of reviews shares a common theme of dissatisfaction with their interaction with a particular entity. Reviewers have expressed their disappointment and frustration with the entity's unprofessional approach and lack of concern for customers' problems.
Communication Issues
The absence of a concern for customer problems has been a major source of frustration for reviewers. Despite paying a significant amount of money, customers felt ignored and neglected by the entity. This lack of responsiveness has resulted in a sense of disatisfaction and mistrust towards the entity.
Unprofessional Behavior
Another reviewer described the entity as "unprofessional to deal with." This statement implies that the entity failed to demonstrate the expected level of professionalism, leading to negative experiences for customers.
Conclusion
In summary, the reviews suggest that the entity has failed to meet customers' expectations in terms of communication and professionalism, leading to a significant degree of dissatisfaction.
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