Transforming Communities, One Property at a Time.
At S&S Property Management, Inc., we pride ourselves on providing exceptional service, exceptional value, and exceptional results. As a family-owned business headquartered in Nashville, TN, we have been transforming communities in the Southeast since 1988 through strategic capital investment, professional management, and exceptional customer service.
Our Story
Founded in 1988, S&S Property Management, Inc. has grown from humble beginnings to become a leading property management company in the Southeast. Our commitment to meeting and exceeding clients' expectations has resulted in a strong portfolio of multi-family communities and commercial development across Tennessee, Georgia, and Alabama. We take pride in providing our residents with a level of service that exceeds their expectations, giving employees a place where they can develop a career they can be proud of, and offering our partners opportunities to protect and grow their investments.
Our Services
At S&S Property Management, Inc., we offer a wide range of services designed to meet the unique needs of our residents and property owners. Our residential properties are thoughtfully designed with life-enhancing community amenities and modern interior upgrades, exceeding expectations. Our commercial properties host an eclectic mix of business types, including office space, retail, and restaurants, featuring stylish, modern architecture.
Our Mission
Our mission is to provide our residents with a level of service that exceeds their expectations, giving employees a place where they can develop a career they can be proud of, and offering our partners opportunities to protect and grow their investments. We are dedicated to providing a rigorous code of ethics, a collaborative approach, strength through diversity, and dedication to success.
Join Our Team
If you're looking to join an innovative management company that values a team approach and a customer-first working style, we would love to hear from you. At S&S Property Management, Inc., we value a collaborative approach and offer an environment that celebrates each individual's efforts to enhance the experience of the clients we serve while elevating the financial value of properties we manage.
Poor Customer Service and Unmaintained Properties
The majority of the reviews express dissatisfaction with the customer service and maintenance provided by S&S Properties. Many reviewers mentioned unprofessional and rude behavior from staff members, including the assistant regional manager Jennifer, who was described as aggressive and unhelpful. Several reviewers reported difficulties in getting in touch with the leasing office or maintenance crew, and when they did, their issues were often ignored or mishandled.
Unmaintained Properties and Safety Concerns
Several reviewers mentioned mold, water damage, and pest issues in their apartments, which were often ignored or poorly addressed by the maintenance staff. One reviewer reported break-ins at Ashford Villa apartments, which were not addressed by the management, and another reviewer mentioned a wasp infestation that was poorly handled. The lack of security measures, such as cameras, was also a concern for some reviewers.
Unfair Business Practices
Some reviewers reported unfair business practices, such as sudden rent increases, unnecessary fees, and unexplained charges. One reviewer mentioned being sent a printout of charges after paying rent on time, and another reviewer reported being sent a letter with a fabricated date. Some reviewers also reported difficulty in getting responses from the corporate office.
Rare Positive Experiences
A few reviewers had positive experiences with S&S Properties, mentioning helpful staff members, prompt maintenance, and a well-maintained property. One reviewer praised the maintenance staff for quickly addressing issues and being polite and professional.
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