Business Details
Your East Texas Healthcare Partner
Wellness Pointe is a Federally Qualified Health Center (FQHC) and 501(c)3 nonprofit organization dedicated to providing comprehensive healthcare and social support services to families across East Texas. Established to address the diverse health needs of our community, we offer medical, dental, behavioral health, and vision care alongside grant-funded programs designed to strengthen family well-being. Our nine strategically located clinics in Longview, Tyler, Mount Pleasant, Kilgore, and Gilmer ensure accessibility for patients seeking primary care, maternal health services, pediatric care, and preventive education. With a commitment to inclusivity, we accept Medicaid, CHIP, Medicare, and most private insurance plans while offering sliding fee discounts for uninsured individuals. Our multidisciplinary team of board-certified physicians, nurse practitioners, and specialists delivers personalized care across specialties including obstetrics, gynecology, family medicine, and optometry.As an FTCA-deemed facility, we uphold federal standards for quality care while maintaining a consumer-majority Board of Directors to ensure community-driven governance. Our executive leadership prioritizes operational excellence, clinical innovation, and patient-centered care coordination to address maternal health, mental health, and chronic disease management. Through partnerships with local organizations and federal programs like WIC and Texas Home Visiting, we extend our impact beyond clinical services to address social determinants of health. Our mission remains focused on eliminating healthcare disparities and providing culturally competent care to patients of all socioeconomic backgrounds.
Services
Pediatrics
Obstetrics
Family Medicine
Optometry
Family Dentistry
Behavioral Health
Social Services
WIC Programs
Texas Home Visiting
Substance Abuse Counseling
Highlights and features
- We operate nine accessible East Texas locations with extended hours for working families
- Our sliding fee discount program makes care affordable for uninsured patients
- Multidisciplinary team includes board-certified OB/GYNs, pediatricians, and behavioral health specialists
- Accepted by Medicaid, CHIP, Medicare, and major private insurers including Blue Cross/Blue Shield
- Consumer-majority Board ensures community-driven healthcare decision-making
Associations and certifications
- FTCA (Federal Tort Claims Act)
Services
Pediatrics
Our board-certified pediatricians provide comprehensive care for children aged 0-18, including well-child exams, immunizations, and special needs support. We offer sick visits, developmental screenings, and preventive care through dedicated pediatric clinics at five locations. Our team partners with families to ensure optimal childhood health outcomes.
Obstetrics
Comprehensive maternity care includes prenatal education, delivery services, and postpartum support. Our OB/GYN specialists and certified nurse midwives provide personalized care throughout pregnancy, with newborn appointments available through our pediatric providers. We serve women at all stages of reproductive health.
Family Medicine
Board-certified family medicine providers deliver preventive care, chronic disease management, and acute care services. Our clinics offer annual checkups, vaccinations, and on-site lab services to address adult health needs across the lifespan, with male and female providers available.
Family Dentistry
Our dental clinic provides comprehensive oral health services for children and adults, including exams, cleanings, fillings, and denture care. Two dedicated dental hygienists and general dentists ensure accessible preventive and restorative dental care at our Longview location.
Behavioral Health
Licensed counselors and psychiatric nurse practitioners provide individual and family therapy, substance abuse counseling, and psychiatric care. Our team includes specialists in child psychology, trauma-informed care, and evidence-based mental health interventions across multiple clinic locations.
People
Chad Jones
Chief Executive Officer
MBA-holding executive with extensive healthcare administration experience leading strategic operations and organizational development for the clinic network.
Annette Okpeki
Chief Medical Officer
Board-certified physician providing clinical leadership for all health system providers while maintaining direct patient care responsibilities at Longview Main.
Drew Womack
Chief Operations and Compliance Officer
Registered nurse overseeing daily operations, compliance programs, and civil rights coordination across all clinic locations.
Susan Warford
Chief Financial Officer
Finance professional managing budgeting, accounting, and financial sustainability initiatives for the nonprofit health system.
Robert Carson
Chief Information Officer
Technology leader responsible for implementing and maintaining electronic health records and digital infrastructure across the organization.
Questions
What insurance plans do you accept?
We accept Medicaid, CHIP, Medicare, and most private insurers including Aetna, Blue Cross/Blue Shield, TRICARE, and United Healthcare.
Do you offer care for uninsured patients?
Yes, we provide a sliding fee discount program and grant-funded services to make care affordable for uninsured individuals.
Where are your clinic locations?
We operate nine locations across East Texas in Longview, Tyler, Mount Pleasant, Kilgore, and Gilmer with extended hours available.
What dental services are available?
Our dental clinic offers exams, cleanings, fillings, extractions, and denture care but does not provide orthodontic treatment.
Are behavioral health services available?
Yes, we provide counseling, psychiatric care, and substance abuse treatment through licensed professionals at multiple clinic locations.
How can I schedule an appointment?
Call (903) 758-2610 or use our online appointment form to schedule visits for medical, dental, or behavioral health services.
