Business Details
Emergency
services
Trusted Plumbing, Heating & Cooling Services in Santa Rosa
Hug Plumbing Heating & Cooling has been serving Sonoma County as a licensed contractor specializing in residential and commercial plumbing, heating, and cooling systems. Our team of certified technicians approaches every service call with the same dedication we would apply to our own family's needs, prioritizing quality and customer satisfaction. With decades of combined experience, we maintain 24/7 emergency availability to address urgent issues promptly. Our rigorous hiring and training practices ensure every technician embodies our core values of professionalism and technical expertise.We serve Santa Rosa and surrounding communities across Sonoma, Marin, Napa, and Solano Counties, offering comprehensive solutions from routine maintenance to complex system replacements. Our BBB A+ rating reflects our commitment to ethical business practices and customer-centric service. Through continued staff certification programs, we maintain industry-leading standards in HVAC and plumbing technology. Our family-owned operation combines technical proficiency with personalized service, ensuring each client receives tailored solutions that meet their specific needs.
Services
Plumbing Repair
HVAC Maintenance
Water Heater Installation
Drain Cleaning
Emergency Services
Highlights and features
- We offer 24/7 emergency plumbing and HVAC services with rapid response times
- Our technicians maintain industry certifications and undergo continuous training
- We hold an A+ rating with the Better Business Bureau for ethical business practices
- Family-owned operation with personalized service since 1985
- We guarantee quality workmanship with follow-up quality checks on all completed jobs
Associations and certifications
- Better Business Bureau (BBB)
What people say
Polite and punctual technicians
Excellent work
Saved the day
Prompt and excellent service
Professional and patient
Services
Plumbing Repair
Our licensed plumbers handle all residential and commercial plumbing repairs, from leaky faucets to complex pipe system issues. We specialize in emergency leak detection, toilet repairs, and drain unclogging with same-day service availability. Our technicians use advanced diagnostic tools to identify hidden leaks and provide lasting solutions that prevent future water damage.
HVAC Maintenance
We offer comprehensive heating and air conditioning maintenance for residential and commercial properties. Our technicians perform thorough system inspections, filter replacements, and efficiency checks to ensure optimal performance. Regular maintenance extends equipment lifespan while maintaining energy efficiency and indoor air quality through proper system calibration.
Water Heater Installation
Our certified technicians install and service all types of water heating systems including tankless, electric, and gas models. We provide proper sizing calculations to match household demand, ensuring continuous hot water supply while optimizing energy consumption. Emergency replacement services include same-day installations to restore essential hot water access.
Drain Cleaning
We specialize in professional drain cleaning using modern hydro-jetting and mechanical snake equipment. Our technicians handle clogged drains in kitchens, bathrooms, and main sewer lines, removing blockages caused by grease buildup, hair accumulation, or tree root intrusion. Preventative maintenance services help avoid recurring drainage issues in residential and commercial properties.
Emergency Services
Our 24-hour emergency service responds to urgent plumbing and HVAC failures at any time. Trained technicians handle burst pipes, heating failures in cold weather, and air conditioning emergencies during heatwaves. We maintain standby service vehicles stocked with common replacement parts to resolve critical issues immediately and minimize property damage.
People
Dan Hug
Owner/President
Dan Hug leads the company with over 30 years of plumbing and HVAC experience. He ensures operational excellence while maintaining hands-on involvement in complex service calls. His leadership focuses on technical standards and customer satisfaction.
Michelle Hug
Executive & Administration
Michelle Hug manages administrative operations with a focus on customer service excellence. She oversees scheduling, quality control, and staff development programs to maintain service consistency across all departments.
Dave Garcia
HVAC Professional
Dave Garcia specializes in residential and light commercial HVAC systems. With 15+ years of field experience, he handles complex heating and cooling repairs while maintaining exceptional customer communication during service calls.
Steve Hug
HVAC Contractor
Steve Hug provides expert HVAC contracting services with specialized training in system installations. He focuses on energy-efficient solutions that meet modern building codes while optimizing client comfort and utility savings.
Mark Rael
HVAC Professional/Plumber
Mark Rael combines dual expertise in HVAC and plumbing systems. His technical versatility allows comprehensive problem-solving for integrated climate control and water systems, earning consistent positive customer feedback for thorough service.
Questions
What plumbing and HVAC services do you offer?
We provide full-service plumbing, heating, and air conditioning solutions including repairs, installations, maintenance, and emergency services for residential and commercial properties.
Do you offer 24/7 emergency service?
Yes, we maintain 24/7 emergency availability with trained technicians on standby to respond to urgent plumbing and HVAC failures at any time.
Which areas do you service?
We serve Santa Rosa and surrounding communities in Sonoma, Marin, Napa, and Solano Counties including Rohnert Park, Petaluma, Windsor, Vacaville, and Fairfield.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau and follow strict ethical business practices that prioritize customer satisfaction.
How can I schedule service?
Call us at 707-385-1209 or use our online scheduling system to book appointments for routine service or emergency repairs.
Do you offer maintenance plans?
We recommend regular maintenance for HVAC systems and plumbing infrastructure to prevent emergencies and extend equipment lifespan through proactive care.
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