Professional Property Management Services for Home Investors
At McMath Realty, we pride ourselves on being a professional property management company in Phoenix, Arizona, specializing in providing high-quality housing for our residents. Our mission is to offer exceptional property management services to homeowners and investors who own rental properties or are looking to purchase real estate investments throughout the Phoenix area.
Our Services
We offer full-service professional property management services, including tenant screening, rent collection, and property maintenance. Our dedicated property managers are licensed Realtors who work closely with each client to find the ideal tenant for their property. We have a 98% successful tenant rate, ensuring that our tenants pay rent on time and take good care of the property. Our comprehensive services include:
- Tenant screening process to find the best tenant for your property
- Background research and reporting to inform you of the tenant's creditworthiness
- Online access to all accounting, documents, and invoices for owners
- 24/7 online access to property information and management
- Rent collection and online payment options
- Property maintenance and repair services
- Investment consulting and property sales
Why Choose McMath Realty?
We believe that our comprehensive services, combined with our dedicated property managers and 24/7 online access, make us the ideal choice for home investors in Phoenix and surrounding areas. Our goal is to make management for your rental easy and affordable, allowing you to focus on other aspects of your investment portfolio.
How We Work
At McMath Realty, we understand that managing rental properties can be time-consuming and challenging. That's why we offer a full-service solution to take care of the day-to-day responsibilities of property management. Our dedicated property managers work closely with each client to find the ideal tenant for their property, handle rent collection, and ensure that the property is well-maintained.
Resources
- Apply Online
- Owner Access
- Referral Rewards
- Owner Login
- Resident Login
- Vendor Login
- Make a Payment
- Prospect Payment
- Tenant Payment
- Owner Payment
Poor Communication and Unprofessional Behavior
Many reviewers have expressed frustration with the communication and professional behavior of McMath Realty. The first reviewer, Candace Thomas, reported that the rental agent, Susan Zweig, was unhelpful and unresponsive when they alerted her to a serious issue with mouse/rat waste coming out of the air vents in their rental property. The issue remained unsolved for over a month.
Tyler, a property manager, was praised by C. Marx for being efficient and responsive, but several other reviewers had negative experiences with him. Kyle Bachman reported that Tyler failed to advise him of the decision to terminate his rental agreement, leaving him stranded without a place to live. Similarly, Nick D. was ignored by Tyler, despite leaving a voicemail and seeking to inquire about a rental property.
Lack of Urgency and Care
Some reviewers felt that the agents were not prioritizing the needs of the tenants. Candace Thomas and Nick D. both mentioned that the agents seemed unbothered by the tenant's problems, while Kyle Bachman reported that the agent, Edwina, was rude and dismissive.
Disrespectful Treatment
Some reviewers felt that the office staff, including the property manager, Michael, and the office manager, Denise, were disrespectful and unprofessional in their treatment of tenants. Cent Twenty reported that the office staff prioritized landlords over tenants and treated them with contempt. This led to a negative experience for the reviewers, who reported feeling disrespected and undervalued.
Conclusion
Overall, the reviews suggest that McMath Realty has significant issues with communication, professionalism, and customer service. While some reviewers have had positive experiences, many have reported feeling ignored, disrespected, and frustrated with the company's lack of urgency and care.
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