Helping our Clients Keep More of What They Earn!
At Ray CPA Tax and Accounting, LLC, we are a full-service tax and accounting CPA firm serving individuals and businesses in the Greater San Antonio area. Our experienced team of professionals is dedicated to providing personalized service and expert guidance to help our clients achieve their financial goals.
Our Values
At Ray CPA Tax and Accounting, LLC, we believe in building long-term relationships with our clients, founded on trust, integrity, and a commitment to excellence. We strive to provide innovative and effective solutions that meet the unique needs of each client, and we are dedicated to staying up-to-date with the latest developments in tax law and accounting principles to ensure our clients receive the best possible advice.
Our Credentials
Our team of certified public accountants (CPAs) and professionals have decades of combined experience in international business management and leadership, and we are certified in QuickBooks Desktop and Online versions. We are also proficient in multiple languages, including Mandarin Chinese.
What Sets Us Apart
What sets us apart is our unique blend of international business experience and expertise in taxation, accounting, and financial planning. We take a proactive approach to helping our clients achieve their goals, and we are committed to providing exceptional service, building long-term relationships, and delivering outstanding results.
About Our Services
Our services encompass nearly every aspect of financial life, including personal financial planning, estate planning, elder care, business services, small business accounting, payroll, part-time CFO services, forensic accounting, cash flow management, bank financing, business valuation, strategic business planning, succession planning, new business formation, non-profit organizations, internal controls, tax services, tax preparation, tax planning, tax problems, IRS audit representation, and more.
Tax Services
Our tax services include tax preparation, tax planning, and tax problems resolution. We also offer expertise in foreign earned income exclusion, foreign tax credits, and expat tax services. Whether you are an individual or business owner, we can help you navigate the complexities of the tax code and ensure you are taking advantage of all deductions and credits available to you.
Business Services
Our business services are designed to help business owners and executives optimize their financial performance, reduce costs, and increase profitability. We offer services such as small business accounting, payroll, part-time CFO services, forensic accounting, cash flow management, bank financing, business valuation, strategic business planning, succession planning, and new business formation.
QuickBooks Services
As a QuickBooks Certified ProAdvisor, we offer expert QuickBooks setup, training, and support to help you get the most out of this powerful accounting software. We can also provide you with the best QuickBooks pricing and solutions through Intuit's QuickBooks Wholesale program.
Meet Our Team
Our team of experienced professionals is dedicated to providing exceptional service and expert guidance to help our clients achieve their financial goals. Meet our team and learn more about our qualifications and experience.
Disappointing Experiences with Tax Services
Poor Handling of Tax Returns
Multiple reviewers expressed dissatisfaction with the tax services provided, citing mistakes, lack of professionalism, and inadequate handling of their tax returns. One reviewer reported a mistake on their tax return due to the company's failure to request necessary documents, and another reviewer was charged for an amendment despite the company admitting to the error.
Lack of Competence and Unprofessional Behavior
Reviewers criticized the company's lack of expertise and professionalism. One reviewer described their experience as "very expensive and they don't do anything, " and another reviewer felt demeaned by the CPA's attitude towards women. Another reviewer reported being misled by the company's initial consultation and was later provided with incorrect instructions.
Overcharging and Lack of Transparency
Reviewers felt overcharged for services that were either incomplete or inadequate. One reviewer paid over $800 for tax services that missed deductions and failed to provide personalized advice. Another reviewer paid $300 for paperwork that was never received.
Unresponsive and Unhelpful
The company's communication and responsiveness were also criticized. Reviewers reported unreturned emails and a lack of follow-up support, leaving them feeling neglected and confused.
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