Your Premier Choice for Reliable Airport Transportation Services
Airport Express San Francisco is a renowned shuttle company providing reliable, comfortable, and fast airport transportation services in San Francisco, CA. Since 1979, we have been dedicated to providing top-notch airport shuttle services to individuals and groups. Our mission is to ensure that our customers are 100% satisfied with their Bay area airport shuttle and convention transportation services.
Our Services
At Airport Express San Francisco, we offer a wide range of services to cater to your transportation needs. Whether you're traveling from the San Francisco International Airport (SFO) or Oakland International Airport (OAK), we've got you covered. Our services include:
- Airport shuttle services to and from SFO and OAK airports
- Hourly rates and direct rides
- Customizable transportation services for one-way rides, multiple stops, wine country tours, weddings, and special requests
- Reliable and trustworthy transportation services between San Francisco International and Oakland Airports
Why Choose Us
At Airport Express San Francisco, we're committed to providing exceptional customer service, ensuring that your airport shuttle experience is stress-free and enjoyable. Our team of professional dispatchers, reservationists, and experienced drivers work together to ensure your safe and timely transportation.
Airport Shuttle Services
Our shuttle vans are radio-dispatched, allowing us to accommodate last-minute reservations or changes to existing reservations. We understand the importance of flexibility and adaptability, which is why we're dedicated to providing flexible and convenient airport shuttle services.
About Our Company
Airport Express San Francisco is a family-owned business with a long history of providing reliable and trustworthy airport transportation services. Our commitment to excellence has earned us a reputation as one of San Francisco's premier airport shuttle companies. We pride ourselves on our:
- 40 years of experience in the airport shuttle industry
- Proven track record of providing excellent customer service
- State-of-the-art dispatch system ensuring efficient and timely transportation
- Affordability and competitive rates
- Clean, comfortable, and well-maintained vehicles
Contact Us
If you're looking for reliable and trustworthy airport shuttle services in San Francisco, look no further than Airport Express San Francisco. Contact us today to learn more about our services and to make a reservation.
Poor Customer Service Experiences
Several reviewers had negative experiences with the customer service of Airport Express. Aaron Kaplan was quoted a higher rate than initially promised and was met with sarcasm and verbal abuse from the dispatcher when he asked follow-up questions. Bailey Lang had to call the office multiple times to resolve an issue with their scheduled pickup time and was eventually charged an extra $25 for "covid social distancing" in the van. Joanne Krausman is still waiting for a refund or response to her multiple emails after the driver was a no-show.
Issues with Drivers and Vehicles
Some reviewers had issues with the drivers and vehicles. Teresa Mastropaolo had a close call with a driver who did not stop or look at a stop sign. Gary Boxall's driver was over 20 minutes late and drove around downtown SF for ages trying to find a route to the freeway. Bailey Lang's driver had erratic driving habits and made gender-based comments.
Positive Experiences
On the other hand, some reviewers had positive experiences with Airport Express. Nick Boyd and Randy R. both had great experiences with the company, praising their prompt arrival, lovely drivers, and great cars. Lindsay M. and Carol Roberts also had good experiences, mentioning that the drivers arrived on time, helped with luggage, and drove well. Dave B. had a stress-free experience with his driver Scott, who was early, safe, and even offered helpful advice.
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