At Tom Mackey Real Estate Services, we are dedicated to providing exceptional property management and real estate services to our clients in Baton Rouge, Louisiana. With over 40 years of experience, our team of experts has built a reputation for delivering personalized attention, professional expertise, and unparalleled customer service.
Our Story
Tom Mackey Real Estate Services was established in 1978 as an independent property management and real estate services company. From humble beginnings, Tom Mackey has grown the company to manage over 400 properties, including commercial, single-family, multi-family, condominium, and homeowners association categories of real estate management and leasing. Our company has been closely tied to the standards of practice of the National Association of Realtors, ensuring that we provide top-notch real estate management services to our clients.
Our Mission
Our mission is to provide the best real estate services available to preserve real property and the wealth it can generate. We take pride in our ability to guide clients through the sometimes daunting task of getting their residential or commercial property leased with a qualified tenant. Our staff of fully qualified property managers is trained to put themselves in the shoes of the owner, realizing the potential financial gain and assessing risk when managing each property.
Our Services
At Tom Mackey Real Estate Services, we offer a comprehensive range of services designed to meet the unique needs of our clients. Our property management services include:
- Online lease application and maintenance request
- Resident information updates and utility contact information
- Pet agreement and online lease signing
- Commercial property management and sales
- Residential property management and sales
- Transitioning renters to owners program
Our Commitment
We are committed to providing exceptional service, expertise, and personalized attention to each and every client. Our goal is to help our clients achieve their real estate goals, whether it's finding the perfect tenant, selling a property, or managing a commercial investment. We take pride in our ability to build long-term relationships with our clients, and we strive to exceed their expectations at every turn.
Unsatisfactory Experiences with Tom Mackey Real Estate Services
Difficulty in Communication
Many customers have expressed frustration in getting in touch with Tom Mackey Real Estate Services, with some reporting that calls, emails, and texts go unanswered or are met with made-up excuses.
Unprofessional Behavior
Some reviewers have reported being treated rudely and disrespectfully by the company's representatives, including being laughed at and belittled.
Lack of Maintenance and Repairs
Several reviewers have reported issues with maintenance and repairs, including unaddressed problems, ignored requests, and poorly handled fixes that caused further damage.
Overpriced Properties
Some reviewers felt that the properties were not worth the price, with one reviewer stating that the company is "not worth dealing with."
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with the company, citing fast turnaround times for maintenance requests, polite and professional interactions, and a smooth rental process.
mixed Reviews
Some reviewers had mixed experiences, reporting some positive interactions but also issues with communication and maintenance.
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