Empowering personal growth and transformation
At LeafCrest Counseling, we are dedicated to providing a safe, supportive, and non-judgmental environment for individuals, couples, and families to explore their thoughts, feelings, and experiences. Our team of experienced therapists, Maryanne McFarland LCSW, CCTP, and Mike Hamblin CSW, are committed to helping you navigate life's challenges, overcome obstacles, and achieve personal growth.
Our Services
We offer a range of counseling services, including individual counseling, couples counseling, and family counseling. Our services are designed to address a variety of concerns, including anxiety, depression, eating disorders, complex trauma, faith transition, marriage, adoption, infertility, and more. We work with individuals, couples, and families from diverse backgrounds, including the LGBTQ+ community.
Individual Counseling
Individual counseling provides a safe and confidential space for you to openly discuss your thoughts, feelings, and experiences. Our therapists will work with you to identify and address underlying issues, develop coping strategies, and improve overall well-being.
Couples Counseling
Couples counseling is beneficial for those interested in improving their relationships. We work with couples from diverse backgrounds, including married, dating, and LGBTQ+ couples. Our therapists will equip you with communication skills to address common issues, such as financial disagreements, infidelity, and trust issues.
Family Counseling
Family counseling provides a supportive environment for families to openly discuss their thoughts, feelings, and experiences. We work with traditional and non-traditional families, addressing common concerns, such as parent-child conflicts, family communication problems, and grief and loss.
Online Therapy
We also offer online therapy, providing secure telehealth video conferencing, allowing you the comfort, ease, and convenience of attending sessions from your own home.
Common Themes and Concerns
Several reviewers expressed dissatisfaction with the counseling services provided, citing issues with billing, communication, and a perceived prioritization of payment over patient care.
Billing and Payment Issues
Multiple reviewers reported issues with unexpected charges, hidden fees, and a lack of transparency in billing practices. Some reviewers experienced overdraft fees due to unauthorized charges, and others were upset about being billed for sessions without prior notice.
Poor Communication and Lack of Empathy
Several reviewers felt that the counseling service was unresponsive to their concerns and failed to provide adequate communication. Some reviewers reported being dismissed or ignored when they attempted to address issues with their care.
Prioritization of Payment over Patient Care
Many reviewers felt that the counseling service prioritized payment over patient care, with some feeling rushed through sessions or pushed to continue therapy for financial reasons.
Positive Experiences
Two reviewers reported positive experiences with the counseling service, citing respectful and helpful interactions with Maryanne.
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