At Eureka Recycling, we are a nonprofit zero waste organization and social enterprise recycler based in Minneapolis, Minnesota. Established in 2001, we have provided recycling services and zero waste education to the Twin Cities metro area. Our mission is to prevent waste through demonstration, education, and advocacy. We envision a world that is healthy, safe, and free of waste.
Our Team
We are proud to employ over 100 people, including our drivers, sorters, and administrative staff. Our drivers have been unionized since 2010, and all employees, including sorters in the Material Recovery Facility (MRF), are paid a living wage with benefits. Our team is passionate about our mission and dedicated to reducing waste in our community.
Our Facility
Our Material Recovery Facility processes an average of 400 to 450 tons of recycling every day. We take great pride in our state-of-the-art facility, which is designed to efficiently sort and process materials for recycling. Take a virtual tour of our facility to see how materials are sorted, processed, and sold.
Sustainable Practices
At Eureka Recycling, we are committed to sustainability. We believe that reducing waste and promoting recycling are key to a healthier, more environmentally friendly community. Our sustainable practices include:
- Efficient Sorting: Our Material Recovery Facility uses advanced technology and specialized equipment to efficiently sort and process materials for recycling.
- Local Economies: We support local economies by carefully choosing responsible and transparent "end markets" that will turn materials into new products - materials that can be recycled again and again.
- Climate Change: We recognize the importance of reducing our carbon footprint and are committed to reducing our environmental impact through sustainable practices.
Partnerships and Collaborations
We believe that partnerships and collaborations are essential in advancing our mission to reduce waste and promote recycling. We work closely with local governments, community organizations, and businesses to develop and implement effective waste reduction strategies. Our partnerships have led to the creation of innovative recycling programs, education and outreach initiatives, and policy changes that promote sustainability.
Recycling Services
Our recycling services include:
- Curbside recycling programs
- Recycling drop-off facilities
- Special collections for bulk items and hazardous waste
- Composting and organics recycling programs
Learn and Take Action
At Eureka Recycling, we believe that education and engagement are critical components of reducing waste and promoting sustainability. Our website and social media channels are designed to provide valuable information and resources to help individuals take action and make a positive impact on their community.
Contact Us
We invite you to learn more about Eureka Recycling and our mission to prevent waste and promote sustainability. Please explore our website, follow us on social media, or visit our facility to learn more about our programs and services.
Unreliable and Unprofessional Service
Eureka Recycling, the company responsible for collecting recyclables in Saint Paul, has received overwhelmingly negative reviews from customers. The common complaints include:
- Missed Pickups: Multiple customers have reported frequent missed pickups, with some experiencing weeks without a single collection.
- Lack of Care: The company has been accused of not fully emptying containers, leaving trash scattered on the streets, and knocking over trash cans without regard.
- Unprofessional Behavior: Customers have expressed frustration with the company's lack of communication, excuses, and dishonesty when issues arise.
- Inconsistency: Some customers have reported partial pickups, while others have had their recycling cans left untouched.
Specific Issues
- Weather Excuses: The company has been criticized for using weather as an excuse to not collect recyclables, even on clear days with no snow.
- Inability to Perform: Customers have reported instances where the company failed to collect recyclables due to routing errors or icy alleys, leaving residents without a reliable service.
- Lack of Accountability: The company has been accused of lying about issues, failing to take responsibility, and not providing adequate customer service.
One Positive Experience
One customer reported a single positive experience with the company's customer service, but it was not enough to change their overall rating.
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