Dear Prospective Client,
Thank you for considering Five Star Property Management as your partner in managing your residential real estate. As a locally owned and operated company, we are committed to providing you with exceptional service and ensuring that your investment is maximized.
At Five Star Property Management, we understand that your property is not just an investment, but also a part of your family. That's why we are dedicated to providing you with a comprehensive property management solution that meets your unique needs and preferences.
Our Services
As a full-service property management company, we offer a wide range of services designed to maximize your cash flow, minimize vacancy periods, and protect your investment. Our services include:
Maximize Your Cash Flow
We are committed to obtaining the maximum amount of rent for your property that market conditions will bear. Our experienced property managers will work closely with you to determine the optimal monthly rental amount for your property, taking into account the local market conditions.
Minimize the Vacancy Period
We are committed to minimizing the time that your rental is not generating income. Our property managers will design and execute a targeted marketing program to rent your property as quickly as possible, utilizing a wide range of professional resources and marketing strategies.
Protect Your Investment
We are committed to protecting your investment by thoroughly screening prospective tenants. Our rigorous screening process includes a review of rental and credit history, prior evictions, and employment and income verification.
Do The Work For You
We are committed to providing you with full-service property management. Our property managers will handle everything for you, from marketing your property to collecting rent and handling maintenance and repairs.
Our Commitment
At Five Star Property Management, we are committed to providing you with exceptional service and ensuring that your investment is maximized. Our team of experienced property managers is dedicated to providing you with professional, prompt, and courteous service, ensuring that your property is managed to the highest standards.
Get Started
If you're interested in learning more about our property management services or would like to schedule a consultation, please don't hesitate to contact us. We look forward to working with you and helping you achieve your investment goals.
Red Flags
- Many reviewers reported having bad experiences with Five Star Management, citing things like poor communication, lack of professionalism, and ignoring maintenance requests.
- Some reviewers mentioned feeling frustrated with the application process, including being denied without a clear reason and not receiving adequate communication from the company.
- Several reviewers reported issues with maintenance and repairs, including being charged for services that were supposed to be included in the rent.
Quality of Service
- However, one reviewer, Monique Cueva, had a positive experience with the company, reporting no issues with maintenance and a lack of problems during her 2+ year rental period.
Communication and Customer Service
- Many reviewers commented on poor communication from the company, including unprofessional staff and a lack of responses to maintenance requests and applications.
- Some reviewers reported feeling frustrated with the company's lack of transparency and poor communication.
Quality of Properties
- Some reviewers mentioned issues with the condition of the properties, including maintenance requests going unaddressed and issues with pests and mold.
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