Welcome to Rose Estates BHPM LLC, a full-service property management company serving renters throughout the Hartford, CT, market. As property owners ourselves, we have a unique perspective on the management of rental investments. We understand what it takes to develop and maintain a successful rental investment, and we apply our understanding and care of our properties to our tenants and renters. We believe that taking good care of our properties and our tenants are the key to longevity in the Property Management industry.
At Rose Estates BHPM LLC, we are dedicated to providing our tenants with a high-quality living experience. We offer a range of services, including rental options, property maintenance, and community amenities. Our goal is to provide a comfortable and convenient living environment for our tenants, while also ensuring that our properties are well-maintained and up-to-date.
Our Services
At Rose Estates BHPM LLC, we offer a range of services to our tenants and owners. Here are just a few of the services we provide:
- Rental options: We offer a range of rental options, from studios to two-bedroom apartments, in a variety of locations throughout the Hartford area.
- Property maintenance: We take care of all aspects of property maintenance, from interior and exterior repairs to preventive maintenance and upkeep.
- Community amenities: We offer a range of community amenities, including playgrounds, laundry facilities, and on-site management.
- Resident services: We offer a range of resident services, including maintenance requests, emergency maintenance, and package delivery.
Why Choose Rose Estates BHPM LLC?
There are many reasons why Rose Estates BHPM LLC is the right choice for your rental needs. Here are just a few of the benefits of choosing us:
- Friendly, knowledgeable staff: Our staff is friendly, knowledgeable, and dedicated to providing exceptional service to our tenants and owners.
- Well-maintained properties: We take pride in maintaining our properties to the highest standards, ensuring that our tenants have a comfortable and convenient living environment.
- Convenient location: Our properties are located in convenient locations throughout the Hartford area, making it easy for our tenants to get where they need to go.
- Competitive pricing: We offer competitive pricing for our rental options, making it easy for our tenants to find the perfect place to call home.
What Sets Us Apart
At Rose Estates BHPM LLC, we pride ourselves on our commitment to excellence. Here are just a few of the things that set us apart:
- Unparalleled customer service: We are dedicated to providing exceptional customer service to our tenants and owners.
- Attention to detail: We put a lot of attention to detail into our properties, making sure that every aspect of our rentals is top-notch.
- Community involvement: We are actively involved in our local community, hosting events and sponsoring local organizations to make our community a better place.
Get in Touch
Whether you're looking for a place to call home or a property management company to take care of your rental investment, we're here for you. Contact us today to learn more about our services and how we can help you achieve your rental goals.
Overview of Reviews
The reviews of BHPM Property Management are overwhelmingly negative, with only one positive review out of five. The negative reviews highlight issues with poor customer service, maintenance, and management.
Poor Customer Service
Some tenants report having a poor experience with the customer service team, citing rudeness and incompetence. One reviewer mentions being rudely treated by an employee when trying to report a power outage. Another reviewer who was dealing with a similar issue was hung up on and subsequently received a text message claiming the issue was with Eversource, the electric company, rather than BHPM.
Maintenance and Repairs
Many reviewers mention issues with maintenance and repairs. One reviewer was stuck in an elevator with their new baby and had to call 911 to get out. Another reviewer mentions the elevator breaking down every two days. There are also complaints about dirty walls, broken appliances, and poor workmanship on repairs.
Management
The largest number of complaints is about the management team, with reviewers accusing them of being rude, unprofessional, and dishonest. One reviewer mentions not receiving their security deposit back due to the management team finding excuses to keep it.
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